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Social Media & Community Manager

Social Media & Community Manager

Remote
Community Management
🗓
September

About the job

We are currently looking for a Social Media & Community Manager to help us take our online presence to the next level. If you are up to date with Social Media trends and the ever-changing best practices, and you already have proven experience with nurturing and engaging online communities, then that’s great, you might be a perfect fit! We are a dynamic and creative, international team, which is ready to get you onboard, encourage you, and provide you with growth opportunities.


Key responsibilities:

  • Managing the social media accounts for our SMB and Enterprise products
  • Supporting our team in creating editorial calendars with the best possible content
  • Building and owning the community-focused strategy, helping us to build our Quora, Reddit Profiles, and Facebook Group
  • Engaging in daily social listening and audience engagement across all channels
  • Assisting the team with promptly replying to customers’ questions, concerns, and reviews on social media, referral sites and forums
  • Running experiments to optimize the social media and community strategies
  • Analyzing what’s working and what’s not and offering reports that outline any necessary changes
  • Collaborating with other teams within marketing, employee branding, design, and other internal teams
  • Generating, editing, publishing and sharing daily content to help to grow our community and convert our brand fans into loyal customers with engaging, responsive and captivating media interactions.


Must have experience:

  • Excellent level of English
  • 3+ years of hands-on social media experience - both organic and paid
  • Previous experience of working across the major social media platforms: Facebook, Twitter, LinkedIn, Instagram and Tik-Tok
  • Experience in planning and leading community initiatives
  • Proficient in creating short copy content related to posts
  • Data-driven approach


Salary range:

Contract of employment: 8 000 - 10 000 PLN gross/month


Extra perks:

  • remote work - learn more about our remote work culture right HERE
  • home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
  • home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program - up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
  • flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities
  • wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc.
  • modern equipment - most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more!

Apply Now

Social Media Community Manager

Jeel Media Advertising Agency

Amman, Jordan
Community Management
🗓
August
About the job
Social Media Community Manager

Jeel Media is looking for a highly motivated, creative individual Social Media Community Manager with experience and a passion for connecting with current and future clients.


The ideal candidate must be able to create engaging and timely content including keeping social media channels updated and brand-focused with seeking out new social media avenues and ways of connecting with audiences through community management.

Duties and responsibilities:
  • Create timely and engaging content optimized for the platforms used and intended audience.
  • Generate, edit, publish and share daily content (original text, images, or video) that builds meaningful connections and encourages community members to take action.
  • Create editorial calendars (ideas, captions, and design briefs).
  • Maintain strong active relationships with Jeel Media’s clients and act as the primary point of contact for assigned clients.
  • Address client queries effectively and promptly.
  • Manage client requests through appropriate internal channels or management.
  • Community management including discovering customer service opportunities and initiating conversations on behalf of the client.
  • Analyze, listen and report social media actions every month for successes and new opportunities.
  • Develop supporting offline activation and campaigns that support the business objective.
  • Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts
  • Work with teams like (design and performance teams) to create a solid branding message that’s reflected across marketing channels.
  • Attend regular and necessary meetings with clients / weekly meetings and any urgent meetings with the client.
Requirements:
  • 3+ years’ experience of relevant experience, Agency experience is a plus
  • Excellent communications & time management skills
  • Ability to work in a dynamic environment
  • Proficiency in English & Arabic languages; written and spoken
  • Knowledge of online marketing and a good understanding of major marketing channels and social media tools
What We Offer:
  • Competitive salary
  • Collaborative environment with highly experienced colleagues
  • A great learning environment
  • Free coffee, cereals, and fruits at the office.
  • Class A health insurance

Apply Now

Community Manager

Phyllo

Bengaluru, India
Community Management‍
🗓
August
About the job
About Thousand Faces Club
  • Thousand Faces Club is a community for creators to find peers, seek mentorship and discover best practices. It's a place for passionate creators to hang out to make their road to success more delightful and less lonely.
  • Thousand Faces Club is an initiative by Phyllo. Phyllo is a data gateway for developers and businesses to access data of creators / digital solopreneurs directly from the source platforms (e.g. YouTube, Twitch, Upwork, Shopify) with their consent.
  • Reputed investors back Phyllo and has raised a $2.8M Seed from Nexus Venture Partners and angels from businesses such as Facebook, Teachable, Coinbase and more. More info at https://www.crunchbase.com/organization/phyllo
More About Thousand Faces Club

Website | Youtube | Newsletter | Twitter | Instagram

About The Role

Community managers at Thousand Faces Club at the face of the community. You will act as the bridge between the content creators and the organisation. In short, you will be responsible for the vibe check of the community. The world will see Thousand Faces Club through your story.

Your role will be spread across the following responsibilities.


Create
  • Create and host an engaging events calendar for the community to learn from the experts about the art of content creation.
  • Create and execute a content calendar for the community to spark thoughtful conversations in appropriate channels.
  • Identify popular themes and topics to create appropriate channels and nudge creators to join the relevant ones.
Engage
  • Enable conversations among the various community members in the community and during the event.
  • Engage with the relevant audience on our social media channels (Twitter and Instagram) and in the community.
Moderate
  • Solve queries of the community members and supporters.
  • Enforce community rules and policies.
  • Moderate the discussion between creators and the Thousand Faces Club.
  • Manage workflows for the different types of community volunteers - support, learning etc.
  • Train the key members of the team that would participate in the community to ensure consistency and positive outcomes for users and the brand
Grow
  • Track members' growth and engagement in the community and social media.
  • Brainstorm strategies to grow the community membership and engagement.
Skill sets
  • A minimum of 2 years of experience in moderating online communities, social media management or content marketing.
  • Passion for creator economy. Should have in-depth knowledge about popular creator economy trends.
  • Ability to manage and drive team members to align with the mission of the community.
  • Should have the ability to understand and track social media metrics. Having a strong knowledge of Excel or Google Sheets is an added advantage.
  • Should have an affinity to create content on social media - Reels, carousals, threads, newsletters etc. If you are a content creator then we already love you ❤️
  • Knowledge about brand positioning and consistency with an eye for visual details and storytelling.
What We Offer
  • This would be a remote position out of Bangalore. Better communities are built with better interactions.
  • A work culture that helps you innovate and evolve continuously. Freedom from old-school thinking.
  • Choose to work in the hours you feel the most productive.
  • We don't count your leaves. Take leaves as and when you require and have a healthy work-life balance for yourself.
  • Stock Options.
  • Laptop of your choice.

Skills:- Community Management

Apply Now

Community Manager

OLIVER Agency

Bengaluru, India
Community Management
🗓
August
About the job
A LITTLE BIT ABOUT THE ROLE:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.

We are currently looking to hire a community manager with 2+ year's brand experience to manage social networks for one of the known multinational drink and brewing client based on our client site. This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client.

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.

WHAT YOU WILL BE DOING:
  • A community manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Pinterest, Google) to build brand presence and trust, both online and in-person.
  • The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand.
  • As a community manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community.
  • PR - managing and extending a brand's audience. As a community manager you will engage with all kinds of press -- both positive and negative -- generated.
  • Voice of consumer analysis
  • Prepare Analytical reports + make suggestions
  • Capture trending moments on the Internet and social channels
  • Adept with Influencer Marketing
  • Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.
  • This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters.


WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:


  • Social Media Savvy – knows how to build online communities, engage with customers
  • Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others
  • Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage)
  • Ability to create Content – from reels, to snaps, google pages, LinkedIn page etc
  • Someone who is passionate about F&B brands with a strong aesthetic sense
  • Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.
  • The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage.

Soft skills :

  1. Super prompt to reply
  2. Proactive in responses online and to the client
  3. Confident


A LITTLE BIT ABOUT THE COMPANY:

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

In 2020 we were ranked #1 in Adweek’s Fastest Growing list (US) and featured in The Drum’s Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing).


Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Apply Now

Community & Social Media Manager

Antler

India
Community Management
🗓
February

At Antler (www.antler.co), we invest in the next generation of founders who address the world’s greatest opportunities and challenges. Antler is one of the world’s fastest growing VC firms, with a portfolio of over 400 startups across 6 continents and several hundred million dollars of assets under management across funds.

Antler India is the global pre-seed partner for India’s top founders and iconic startups. We are a sector-agnostic fund, select companies with ~$200k pre-seed investments and make larger standalone investments across seed stage and beyond. We plan to deploy $100 to $150m in India across funds in the next 2 years.

To know more about Antler plans in India, we recommend you go through our Partner, Nitin Sharma’s interview here. Rajiv Srivatsa, Partner has also spoken in length on the AngelList podcast here. You can read more about our values, team and platform here: www.antler.co/india.

Last year we invested in 16 startups - a majority of them have a focus on "building from India, for the world" across blockchain and Web3, fintech, consumer and social, and travel. We launched India's boldest initiative for college founders, with the inaugural cohort underway currently. We also aim to be one of the most active funds in shaping Web3 from India, an announcement that is getting covered prominently in the media.

We are now hiring an exceptional self-starter as a Community & Social Media Manager within our Marketing Team.


The Role:

As Community & Social Media Manager, you will work as a part of the marketing team to bring the brand alive by:

  • developing our community strategy, and execution plan from scratch + building and engaging founder, to-be-founder and the broader startup ecosystem community.
  • developing content (across formats!) that influences, educates, and sometimes entertains 🙂
  • launching, managing and growing Antler India’s social media channels
  • working on cool ideas, activations and marketing campaigns/ thoughtfully planning and executing unique experiences for the startup ecosystem

In this role, you will operate at the bleeding edge of startup ecosystem developments, future trends and interact with some of the smartest minds in the country.

Your role is a combination of a community builder, explorer, storyteller, social media manager, networker and mission control. This role would push your craft in a variety of ways, from building high-value communities, exploring new mediums and storytelling formats (text, audio, video, memes, tweetstorms, graphics, NFTs and more), building partnerships, to developing new-age marketing activations.

This is a hands-on, multi-faceted, challenging role that involves working closely with the Partners and core marketing team. While your primary focus will be India, you will be part of a larger global team with access to work with top founders and companies in the Antler portfolio.

This role is based in Bangalore but can be remote in the interim period.


You will be a good fit if...
  • You are intellectually curious and omnivorous in interests; someone who loves tech, people, and innovation. You are curious about the future, and closely follow developments.

  • You have deep expertise as both social creator and strategist (big bonus: you have created a strong personal brand online, or are actively working towards one). You have spent 3-6 years managing or marketing high-visibility accounts/ brands/ startups OR you have experience with community building and network engagement.

  • You are in on the latest social media trends and strategies and enjoy building community. You live on twitter/ reddit/ discord groups and online communities.

  • Bonus: You have a background in or knowledge of crypto, fintech or the startup ecosystem.

  • You are a natural storyteller and can adapt style and voice across different platforms. You can make high-value/ cool content in a variety of formats - from written, to audio, to video; from podcasts, to newsletters to tweetstorms. You have a solid body of work to showcase your content creation abilities (in any format or medium).

  • You are a people-person. You enjoy networking and building relationships. (Bonus: you already have a strong network in the startup ecosystem)

  • You are highly creative, and can think outside the box!

  • You are passionate about working with founders, operators and within the Indian startup ecosystem + committed to the spirit and intent of the company's core values

Note: Even if you don’t check off everything in the list, but you think you have what it takes to flourish in the role - we encourage you to apply. We are also not hard-fixed on hiring someone with a particular number of years of experience - if you fit the archetype and have the skills, let’s have a conversation!

In this role, you will:
  • Research and identify growth opportunities across new platforms, niche communities and groups.

  • Develop a social media strategy from scratch + plan, produce, distribute social media content (Antler India doesn’t have an official social media presence currently, beyond team members’ profiles. With you on the helm, we will create something highly valuable for the audience + cool + differentiated!)

  • Develop a community strategy for Antler India.

  • Come up with and execute original, clutter-breaking ideas for targeted marketing campaigns, experiences and activations.

  • Measure weekly channel performance, share insights and learnings with marketing and investing teams

  • Produce immersive, multimedia expressions of stories and content - either on your own or by working with designers or external agencies

  • Coach Antler team members on their messaging and media opportunities.

  • Work closely with Antler marketing colleagues in other parts of the world to exchange ideas, content and repeatable models.

  • Learn and deepen your skills by working at an organization that aims to put content and community at the core of its strategy.

  • Be part of an optimistic, close, high-performing team that works and plays hard. We consistently score an average of 4.9/5 on our team barometer/ work-happiness quotient and are proud of our respectful, collaborative and learning & result-oriented work culture

What can Antler India do for you?

At Antler India, we strongly believe in diversity of ideas and people. We believe that there is immense potential in the India ecosystem for entrepreneurial talent to thrive and succeed. We want to be at the forefront, helping and enabling this success across diverse sectors, people, ideas and products. If you feel similarly, you will enjoy working at Antler India.

We foresee multiple ways to grow as a professional at Antler. We believe this opportunity can significantly fast-track a career in VC, startups, marketing and more. Antler India also provides a terrific launch-pad for entrepreneurship, e.g. operations at an early-stage firm or founding a startup. We also enable our team members to grow as intrapreneurs (owning and scaling a product within Antler). For candidates who are very passionate about VC, each Antler India role has a potential opportunity for partner-track growth. Being a global-first organization, we also provide significant access to opportunities in a wide range of geographies.

Additionally, you are eligible for:

  • Carry from the Antler India Fund
  • Antler India Profit Sharing Pool
  • Group Medical Insurance
  • Any other org. wide perk for Antler India

The Process
  • Please fill the application form on this page (see top-right). You will receive an automated acknowledgement of your application

  • We will send you a short assignment, which will be the first screening round.

  • We will review your submission, post which we will schedule a conversation with you.

  • We will be scheduling a few rounds of conversations with our partners and members of our team. We are a small team, so having multiple conversations is helpful to us and for you to get a sense of the firm.

  • This is a full-time role, with competitive compensation (based on your experience and expertise).

  • All the best :)

What you can expect from joining Antler
  • Be part of one of the most active venture capital firms globally, which invests in and supports hundreds of new portfolio companies every year

  • Work in a fast-growing global organisation with a lot of responsibilities from day one, in a supportive culture with colleagues across all continents

  • A fun and highly-qualified  team, all dedicated to making Antler and our portfolio companies a huge success

  • Opportunity to create a legacy and have a large impact: be part of a company that will invest in and support thousands of disruptive companies over the coming years and support exceptional entrepreneurs from around the world who are making a difference

Apply Now

Community Lead

Graphy

Remote
Community Management
🗓
January
Intro 👋

The most exciting parts.

  • Change the way teams work with and visualise data. What makes this such a complex and exciting challenge is striking the balance between building something powerful, flexible, and robust, yet intuitive enough for any user regardless of their technical ability or background.
  • Zero to one. As one of the founding members of the community team, you'll have the opportunity to define the strategy for how we create a movement around collaborative data stories. You'll be the primary contact person for our customers during our beta and set up the infrastructure for scaling community & customer support work moving forwards.
  • Constant stream of new challenges. The pace at which Graphy is growing brings new technical and business challenges each day. There's a very large and exciting opportunity ahead for us which requires us all to wear multiple hats and leverage each other's skills.
We are Graphy 📊

We're on a mission to reimagine how teams work with data.

Graphy is the all-in-one data collaboration platform where teams create beautiful and interactive dashboards, loaded with data from apps teams already use and love.

We are built with remote-first processes with co-working space options available. Backed by top tier VCs and Angel investors, we have an ambitious roadmap and are growing our team.

The opportunity 😎

Hiring remotely in the UK/Europe (GMT to GMT+2)

We’re looking for a Community Lead to join our remote team as one of Graphy's first Marketing hires, responsible for supporting our users and building a community of data lovers. You’ll be among our first community leads on this exciting journey and will have the opportunity to establish a sustainable foundation for community growth.

Bring your learning mindset and your positive attitude – we're looking forward to meeting you!

What you'll do 👩‍🏫
  • Be the primary point person for all new users, onboarding them to Graphy and empowering them to be successful throughout their product journey
  • Develop a strong understanding of the customer needs, use cases, and feature requests and be the internal voice of the customer
  • Identify and recruit partners & influencers who can be powerful advocates for Graphy by sharing their own data stories, graphs, and templates
  • Design a community development strategy that brings all our users together around the shared purpose of giving more people data superpowers
  • Set up the Customer Support infrastructure, including tooling, content (help centre, onboarding guides), and managing community & social media channels
What we look for 👀
  • Clear and persuasive communicator, able to sell the vision and value of Graphy as well as being an empathetic, attentive listener
  • An excellent knowledge of the startup & SaaS space, with clear opinions on how to develop community
  • Self starter and entrepreneurial drive, able to build something from nothing
  • Good knowledge of community platforms (e.g. Slack, Discord), CS tools (e.g. Zendesk, Intercom), and social media
  • You are technical enough to liaise well with the product and engineering teams on critical issues, bug reports, and being able to translate back-and-forth for customers
  • To be based in the UK/Europe (GMT to GMT+2) and happy to work in a remote team
Benefits 🤩

💸  Competitive salary & options package

👩‍💻  Remote-first processes with co-working space options available

📅  Flexible working

💻  New equipment to build your own workspace (fully specced MacBook Pro, monitors, software etc.)

📚  Kindle + ebooks

⚠️  No agencies, recruiters or outsourcing companies.

👉 Apply now 👈

If your circumstances require any special arrangements at any stage of our interview process, please let us know. In your application, please feel free to note which pronouns you use (for example - she/her, he/him, they/them, etc).

We're looking forward to hearing from you!

The Graphy team 📊

💡 Couldn't find the job opening you were looking for? No problem at all – head here to connect with us and you'll be the first to hear about our exciting new roles 🚀

Apply Now

Community Growth Associate

Outsystems

Remote
Community Management
🗓
January
Job Description:

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Community Growth Associate based in India.

We’re looking to grow the OutSystems developer community in India and increase the number of people developing apps with OutSystems, and this is where you come in! In this role, you’ll be central to building and nurturing a community of developers as a part of a global community team. You’ll work closely with local advocates, customers, partners, and other stakeholders to execute programs that focus on growing the OutSystems developer community in India, with a focus on education programs and other growth initiatives.

Are you a community or events professional with a passion for technology and developer events? Are you interested in helping OutSystems developers grow in their careers, or creating more developers through education and training programs? Then you might be a good fit as our Community Growth Associate.

Job Responsibilities and Expectations:
  • Help grow the Education program in India to have more institutions teaching OutSystems as a technology (e.g. Universities, Code Schools/Academies, etc.)
  • Organize developer-focused events such as user groups, hackathons, and classroom type engagements, for both current and new OutSystems developers
  • Work closely with the APAC Community Growth Manager on executing programs in India and collaborate with the global Community team to ensure cross-training and redundancy across time zones (with an emphasis on APAC region)
  • Track metrics to understand the health of the community and the initiatives
  • Listen to the community needs, bringing forward suggestions and plans for improvements and new functions
Desired Skills and Experience:
  • A passion for technology and a readiness to learn OutSystems
  • Experience organizing, planning, and/or managing events
  • Good communicator and collaborator; able to work with a variety of teams and personalities
  • Good presentation, listening, and writing skills
  • Attention to detail with a focus on efficienciesEmpathy and unique ability to understand customer needs
  • Fluency in English, written and spoken (mandatory)
Bonus
  • Experience in a Community Management or other customer-facing role
  • Background in web or mobile development or working with developers
  • Experience with the OutSystems development platform

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.


Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

  • We grow, change, and innovate, and give our teams the space to be proactive and creative.
  • We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
  • Global colleagues who are as smart, hardworking, and driven as you.
  • Our DNA is disrupting the status quo. It is why our company exists.
  • We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

https://www.outsystems.com/company/careers/


Apply Now

Accountant Community Manager

Gusto

New York
Community Management
🗓
December

As our Accountant Community Manager, you will be responsible for launching and overseeing community initiatives and programs, along with advancing Gusto’s community of accountants as advocates – both online and offline – to positively impact brand perception. The role requires engaging and leading customer personas on a variety of community outlets including Connect, Gusto’s thriving online community, other online forums, social media platforms, Slack, in-person groups, and more - aiming to reach all accountant audiences where they are. Since different digital spaces have unique cultures and best practices, you’ll lead the efforts of keeping an evolving and consistent tone, and voice, of Gusto’s brand for accountants across all platforms.

You will be empowered by the Head of Accountant Community and your teammates will include rockstar subject matter experts and the team leading the charge for some of the most innovative Accountant educational and community efforts to emerge in the industry in decades. We believe that the best marketing efforts are without silos and you can expect to collaborate closely with cross-functional teams representing Marketing, Product, Sales, Revenue Operations, and Customer Experience.

Here’s What You’ll Do Day-to-day

  • Understand Gusto’s mission for Accountants and how those customers will contribute to our continued success at Gusto; develop targeted community strategies, plans, and KPI’s aligned to company-segment objectives; own these metrics and be on the lookout for opportunities to improve.
  • Report to leadership Accountant Community performance through key metrics such as audience growth rate, engagement rate, advocacy rates, acts of advocacy, repeat attendance, and brand awareness to name a few.
  • Organize community members to answer surveys and questions for cross-functional teams to improve overall accountant customer satisfaction and save research-and-development costs. Ownership of metrics may include case deflection, active users, conversation engagement (posts, comments, DMs, etc), amount or percentage of answered questions, reduced customer support calls, etc.
  • Gather feedback and insights from community members report out product improvements and offerings. Ownership of metrics will include product ideas, feature adoption, new user-generated content, customer satisfaction, the number of event attendees, etc.
  • Drive new accountant customers, leads, and/or users through community experiences or brand advocates. Ownership of metrics will include new accountant customers (MQLs, AQLs, and Joins), new user/member signups to platforms, active users, conversation engagement rates, etc.
  • Increase successful contribution and positioning of content, actions, and resource to community platforms, projects, and initiatives. Ownership of metrics will include new user-generated content, new user/member signups, the number of event attendees, etc.
  • Improve loyalty and retention through a community of common interest, which includes external (customers) or internal (employees, vendors, etc). Ownership of metrics will include Net Promoter Score (NPS), advocates created, etc.
  • Connect accountant customers to share best practices to drive acquisition, product adoption, customer expansion, and customer lifetime value. Ownership of metrics will include community member retention, community churn, community satisfaction, etc.

Here’s What We're Looking For

  • 3+ years experience in communications, PR, and/or community-related roles.
  • Experience planning and leading community initiatives.
  • Ability to identify, track, and report relevant community KPIs.
  • Very strong project management skills with the ability to work independently and cross-collaboratively in a fast-paced environment
  • Strategic big-picture thinker, that can plot a campaign from idea to execution; ownership mindset.
  • Attention to detail, critical thinking, and problem solver.
  • Creative and enthusiastic problem solver who possesses the ability to lead with authority and influence
  • A data-driven marketer who leans heavily on KPI’s and analysis to identify their next best action
  • Organized, with immaculate attention to detail
  • Clear and precise communication skills, verbal and written.
  • Proficient in applications such as Google word, sheets, slides, and other popular presentation software.
Apply Now

Social Media Community Manager

L'Oréal

Poland
Community Management
🗓
December
Do you want to develop your career in social media community management at L'Oréal but there is no opening available now?

Do not worry and leave your CV here so we can back to you when there is one.

As Social Media Community Manager You Will
  • Develop long term PR & social media strategy for brands
  • Manage everyday social media / PR activities enhancing awareness of the brands
  • Cooperate with journalists, agencies
  • Manage and run innovative projects within beauty & lifestyle blogosphere
  • Cooperate closely with brand marketing teams
  • Run CSR projects
  • Manage budgets and use start-up mindset to help business grow further
You Are The Perfect Fit, If You Have
  • 3-4 years of social media & PR management experience, with individual responsibility for projects, budgets and clear KPI
  • Experience in blogosphere (beauty & lifestyle) cooperation and deep understanding and knowledge of influcers' world dynamics
  • Ability to formulate, implement and follow up a social media strategy to deliver growth of awareness objectives
  • Passion for understanding the needs of consumer; ability to interpret them and propose creative, innovative solution to meet these needs
  • Understanding of e-commerce channels
  • Passion for beauty. We love our brands, and truly believe we are making a difference
  • An uncompromising focus on results: brand awareness and image, number of engaged consumers loving our products etc.
  • Attention for details. In our business we cannot compromise on perfect execution
  • Above standard analytical skills to monitor and optimize social media actions and their impact on business
  • Love for engaging people across the company with strong argumentation and enthusiasm for making positive change. Ability for convince, both inside and outside the company, with well-prepared arguments and passion. You will be one who shares brands vision and plans
  • The sort of personality who thrives in a fast moving, quickly changing atmosphere
  • Ability to tackle new problems, address new challenges, and find new, creative ways to progress from day to day
We Offer
  • Friendly and dynamic work atmosphere in diverse environment of the market beauty leader - see how working @ L'Oréal looks like HERE
  • Plenty of opportunities to grow – cross-divisionally and functionally
  • Rich e-Learning package
  • New Activity Based Working & sustainable office in the heart of the city
  • Dedicated Buddy from day one!
  • Attractive benefit package including: sports card, private health care, life insurance, pension package and internal boutique with a discount, product allocations and many more
  • Community engaged in Sports and CSR activities

We Are Open For Candidates With Disabilities.

If you would like to participate in the above-mentioned recruitment process, it is mandatory to include in your resume the following closes:

“ I agree to the processing my personal data by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw included in the CV, recruitment form and other application documents for the purpose and the scope necessary to carry out the recruitment process for the position of Social Media Community Manager“*

[] I agree to the processing of my personal data included in the CV, recruitment form and other application documents for the use in the future recruitment by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw.

  • mandatory field

Information clause

The controller of personal data is L’Oréal Polska Sp. z o.o with its registered office in Warsaw (00-844) at Grzybowska 62. Contact with the Data Protection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: personal-da@loreal.com .

The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016, (hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of labour law, for the purposes of the future recruitment processes will be carry out on the basis of the given consent with accordance with Article 6(1)(a) of the GDPR.

Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available and at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.

Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.

You have the right to access their data, rectify, delete, object, limit processing and transfer. Your consent may be withdrawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.

You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.

Provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provision of personal data will result in the inability to participate in the recruitment process.

Apply Now

Developer Advocate

Akita

Remote
Developer Relations
🗓
December

Akita is looking for our first developer advocate to take the lead on realizing this vision. We're looking for someone passionate about communicating with our developer community to understand their needs and where Akita can be most valuable.

What is Akita?What part of my system is falling down? Why is my endpoint slow? What services am I calling?

Today, answering these questions requires developers to dig into logs, metrics, and traces—and this scavenger hunt is only if you're lucky enough to have observability installed! At Akita, we're building the first API-centric observability platform to make observability accessible for all developers.

Two of the coolest parts of Akita's approach are 1) the ability to observe system behavior simply by dropping in and watching API traffic and 2) the ability to automatically model service-wide API behaviors across services. You can read about our approach to developer experience in this blog post.

Akita was founded by Jean Yang, previously a CMU professor with over ten years of experience in programming systems research and over two years of experience with Taylor Swift memes on Twitter.

Akita is backed by two of the top VC firms, as well as a major NBA player and some other incredible angel investors. 🏀😇

What will you do at Akita?
  • You'll be Akita's User Zero. Developer experience is incredibly important to us at Akita—and the most important part of that is understanding what our users want. We want you to be the our first user, testing out—and even getting involved in prototyping—new features so we can be well-positioned to show users how to use the product, as well as anticipate user needs and pitfalls.
  • You'll represent Akita user goals to the rest of the team. Listening to our users is the #1 way we drive product decisions at Akita and you'll play an important role in that. You'll be in our Slack and on user calls, understanding our users' end-to-end workflows and how Akita helps them with their pain points. You'll communicate your findings in the form of notes, videos, and feature suggestions to the rest of the team.
  • You'll close the gap between the Akita product and user goals. For many users, there will be a gap between what currently exists in terms of the product and docs and a seamless user experience. You'll work with the rest of the team in making the docs a welcoming and helpful destination for users to understand the product and how they can reach their goals. You'll also work with the rest of the team on prototyping dashboards and integrations that make the Akita product easier to use.
  • You'll build awareness about Akita. We're just at the beginning of the developer world understanding how Akita can help them understand their systems! You'll work with the rest of the team and our users to Tweet, write blog posts, and make videos and livestreams about the problems we're solving at Akita and how Akita helps.
  • You'll grow our user community. As the person on the ground in our user community understanding who they are and what they want, you'll also be the best-positioned team member to grow that community. You'll build our playbook for turning users into engaged members of our community.
About you
  • You're a builder. You have substantial experience building from the ground up, whether it's apps or products. You're passionate your craft and want to be on a team where people feel the same. We do not require that you've worked as a developer advocate before or that you have a college degree.
  • You've got some devops scars. You have 5+ years either working directly with observability or monitoring tools, or working with teams who have. You understand where our users are coming from and can speak their language.
  • Developer experience is important to you. You've worked in roles that require building user empathy for developer-facing products. You have experience doing user interviews and are excited about doing more of them. You have strong attention to detail and are obsessive about understanding user goals.
  • You're comfortable sharing drafts, getting feedback, and iterating. You have experience working closely with others and changing course based on feedback. You find this way of working fun.
  • You’re scrappy. You know what it takes to ship a high-quality product (or blog post!), but you’re also happy taking judicious shortcuts to get feedback faster. Ideally, you'll have worked on a small, fast-moving team and scaled with it.
Apply Now

Developer Advocate

Roboflow

Remote
Developer Relations
🗓
December

Overview Roboflow now has over 60,000 users and we’re looking for someone to help nurture them and amplify their stories. We’re looking for someone who loves interacting with users, is excited to dive into the existing community head first, and has ideas to engage the community with new ideas going forward.

Previous experience building community at a developer tooling company is a huge plus. Technical skills are not required but would be valuable in helping to get in the headspace of our audience.

What You’ll Do This role is part content marketing, part evangelist, part social media, and part business development. Your long-term objectives will be helping us get computer vision on the radar of every developer, and ensuring that whenever people think “computer vision”, they think “Roboflow”.

We have a solid foundation to build on. There are already over 60,000 users of our platform that we can use to seed the community. And with our launch of Roboflow Universe, a community space where users can share datasets and pre-trained models with each other, we now have thousands of publicly accessible user projects we can use to grow our audience even further.

You will work in conjunction with a full-stack engineer on building Roboflow Universe into the preeminent community for computer vision APIs and datasets.

Requirements of this role include:

  • Excellent verbal and written communication skills
  • Enthusiasm for machine learning and increasing accessibility to transformative technology
  • Experience in a customer-facing role (broadly): marketing, customer service, or similar
  • A passion for developing relationships and helping others succeed
  • The curiosity to learn whatever skills may become necessary (for example, the basics of computer vision)

Responsibilities To give you an idea of what it will be like to work here, here are a few projects you will be in charge of:

  • Roboflow Universe editorial (selecting projects to feature, interfacing with users, curating READMEs, categorizing projects etc) on https://universe.roboflow.com
  • Ideating and running contestsCommunity spotlight blog posts like these https://blog.roboflow.com/using-computer-vision-microbiology/
  • Writing customer case studies like these https://blog.roboflow.com/computer-vision-people-counting-atos/
  • Moderating a forum or subreddit
  • Crafting our weekly newsletter
  • Propagating content to social media
  • Launching the Roboflow user support forumIdentifying and interfacing with influencers
  • Empowering community members with things like swag
  • You may also have or quickly develop ideas for amplifying and expanding our community even more -- and we can’t wait to support those as well.
Apply Now

Head of Community

Here

New York
Community Management
🗓
December

We are in a period of very rapid growth (over 80x this year) and need someone to spearhead all activities related to growing and engaging our user base. Our team is still quite small (<10), so you’ll have massive impact on the trajectory of the business from Day One. Moreover, Community is essential to fostering closeness, so our Head of Community role is critical to the company. The Head of Community will work directly with the founding CEO & CTO to engage users with Here and with each other.

What You'll Do
  • Identify user segments currently using Here (or who should be) and determine the right channel to reach them
  • Create product positioning, messages and creative that speaks to target personas
  • Develop, implement and execute programs to engage those users; in short, establish the day-to-day rhythm of the Here community
  • Transform users and user segments into product evangelists
  • Lead strategy for social content creation; work with team to brainstorm and create social content for TikTok, Instagram and Twitter
  • Hire the right team (and engage the right third-parties) to scale our Community programming
  • Identify and recruit additional content creators to engage with Here (both from within our current user base and external to it); lead our product ambassador program
  • Capture feedback from the Community and relay information to Product
Who You Are

You have:

  • Outstanding taste
  • Previous experience as a Community or Marketing Leader for a product with a rabid and passionate fanbase
  • Excellent sense of humor
  • Track record of overdelivering quickly
  • Terrific communication and creation skills
  • You know what data to ask for and how to get it, but you also know when to trust gut instincts
  • Ability to operate with some degree of ambiguity; you have a bias to action because you know that’s the best way to learn
  • Knowledge of all facets of community growth and engagement including outreach, activities & programming, and moderation
Apply Now

Community Manager

StudyStream

Remote
Community Management
🗓
December

StudyStream is a video platform that allows students to be more productive while studying. StudyStream has seen over 4 million unique users and 16 million study hours over the last 4 months, with 30,000 daily active users spending on average 90 minutes per day on the platform. Students from around the world love us. How do we know? #StudyStream has grown entirely organically to over 250 million views on TikTok over the last six months. We also currently host the largest study Discord server (at 420k students) which also grew entirely organically. We've just closed our seed round so are well-funded and growing quickly!

Our Values

Promise to Students: We're committed to the future of social learning. We want to provide the best experience for students with our product and so we aim to exceed user expectations on a consistent basis.
Passion for Progress: As a company, we care deeply about growth and innovation through learning, reflecting and taking action.
Ownership: We have a culture of operating with accountability and ownership. We encourage team members to take psychological ownership of tough challenges and to take action to solve it.

About the role

You are passionate about hard problems and building community. You will be our lead community manager and you will work closely with the founders.

About you
  • Minimum 2 years of work experience (we can be flexible here)
  • Comfortable with public speaking
  • Natural with relationship management and working with platform Creators
  • Ability to produce social media content
  • Management of social media platforms
  • Video editing skills (preferred)
  • Flexibility and ability to work after hours
Why you should join StudyStream 🚀🚀

We have got some big dreams and the traction to show we're on the right track. Students currently spend time on YouTube, Netflix, Instagram while they are studying. Our vision is for StudyStream to be the go-to platform for studying.

Benefits
  • Generous salary and potential equity upside
  • Healthcare benefits (medical, dental, vision) and 401(k)
  • Completely remote with flexible work hours
Apply Now

Community Manager

Kitemaker

Remote
Community Management
🗓
December

Kitemaker is building the tool for the best product development teams in the industry. It replaces project management tools and issue trackers with a fast and collaborative alternative. We're passionate about figuring what makes teams build awesome products. And we believe that the best tools should help teams get healthier product development processes, be happier, and build better products.

This is a unique opportunity to join a funded early-stage startup and have a massive impact on our product, culture, and direction. It's a lot of work and a roller coaster ride. But, if you are up for it, you can join us in replacing the most hated software development tools and have a significant impact on our customers.

We're supported by some of the world's leading investors, including Y Combinator, EQT Ventures, and a bunch of amazing angels.

About the job:

  • Play a key role in establishing the marketing and growth strategies for Kitemaker
  • Deeply understand the product and help us carve out marketing and growth activities.
  • Ensure that we have good and consistent messaging across marketing, landing page, emails etc. ranging from top-of-funnel all the way down to our current customers.
  • Plan and work with content marketing and organic social marketing.
  • Work with activities towards our community and help it grow.
  • Working cross-functionally with product, marketing, engineering, and other business partners ensure we have the best possible messaging and marketing strategy.
  • Contributing to the overall strategy and decision-making about product direction.

What can make you a great candidate:

  • Likes to get stuff done, and hungry for results.
  • Previous work experience doing growth and marketing at an early company. A bonus if you've been in a Product Marketing Manager role.
  • An ability to frame strong rationales for marketing decisions that persuade peers and managers.

What we look for in people:

  • A self-starter mindset mixed with deep enjoyment of collaboration.
  • A passion for listening and learning from users; at Kitemaker, everyone talks to users.
  • An appreciation for others' feedback to help you improve in your role, the way you work, and how you work together as a team.
  • A good communicator of abstract ideas and concepts.
Apply Now

Social Media & Community

Filta

Remote
Social Media
🗓
December
The Role:

We need someone to build our social media efforts from the ground up and run them how you see fit. You'll have a ton of leeway to build community, engage with people, build systems, and define voice.

The company:

Filta is the face filter NFT marketplace. We partner with creators to release limited edition face filters for their fans to use on social media. You'll get to work with amazing people pushing the boundaries of what is possible in AR/VR/Web3 and enable some of the best artists in the world to create gorgeous work. We're backed by YCombinator and (a bunch of awesome unannounced investors that I can tell you about in person). The best part: we're one of the rare companies that has extreme growth potential where the product is also a ton of fun — so why not join the journey?

Responsibilities:

-Brainstorming and executing on strategic initiatives to grow the community (on the artist AND user side) from tens to millions
-Brainstorm product ideas that give back to our most active members
-Creating text/image/video content
-Build a deep sense of connection between Filta and the community
-Posting across all social channels on a regular basis
-Supporting partner artists in promoting their latest drops
-Monitoring all social channels and engaging with people on a daily basis
-Setting up and managing Sprout/Hootsuite/whatever to crosspost across all social channels (Twitter, Insta, TikTok, maybe even a YT channel at some point)
-Managing our Discord server

Required Skills:

-You're a degen that has a natural interest and knowledge of the crypto space
-You're deep on the influencer/celebrity side and can talk about the latest TikTok trends/weird streamer drama/etc.
-Expert in social media management, publishing, engagement, and analytics tools
-Strong aesthetic

Apply Now

Senior Community Manager

Recur

Remote
Community Management
🗓
October

If you don’t know Crypto or the NFT industry, this isn’t for you! If you are passionate about Crypto, and have experience in some way shape or form, keep reading!

This is a completely remote role and can work anywhere in the US.

RECUR is building the future of digital collectibles on-chain, known as Non-Fungible Tokens (NFTs) – the newest Unicorn industry.

Global brands are interested in venturing into NFTs to establish new connections with their fans. However, they are very careful about who they work with, especially in the cutting-edge world of blockchain. RECUR is founded by the perfect blend of leaders in the brand licensing space and technology leaders from top cryptocurrency exchanges, digital asset trading desks, financial institutions, and blockchain software companies. Investors include Joseph Lubin, co-founder of Ethereum, Winklevoss Twins, Courtside VC, Hashed, and many more.

RECUR is seeking it’s first Senior Community Manager to join the team full-time. This is an exciting opportunity to join a passionate and fast-growing company where you will lead the growth of the RECUR brands and community in the nascent and growing NFT space.

What you will do at RECUR
  • You will create THE best in class approach to community engagement in Discord and make RECUR brands forever unique with their own feel & quirks, different from anything else out there
  • You will exercise your master skills in Discord bot commands, figuring out what bot commands we should include in our channels and why
  • You will collaborate with other teams at RECUR such as Gamification to incorporate into Discord, Marketing to create contest channels, community events or to make and maximize on announcements
  • You will actively manage community platforms and reply to users including helping them get answers to technical and non-technical questions with support from the customer team
  • You will figure out how to create and maximize different channels by making sure each has a purpose and is working towards a core goal, decide which should be broadcast only, how often users can write in each channel and what barriers are needed to enter a channel
  • You will figure out how to incorporate and empower brand influencers and streamers as well as partnering with other community managers and volunteers as needed
  • You will work with operations and legal to craft policies around engagement to make smart decisions about what is and is not off limits
  • You won't just be on top of industry trends, you will be setting them
What you will bring to RECUR
  • 4+ years of experience as a Community Manager ideally in the Crypto or NFT space
  • Extreme passion for and experience engaging in the crypto/NFT community
  • Strong track record of success growing online communities from scratch, measured against monthly and quarterly goals
  • Experience creating content on Discord is a must
  • Experience with other social platforms including Twitter, Reddit, Medium, Substack, Instagram, Youtube and Podcasting
  • Wit, creativity, the ability to influence others and superb attention to detail
  • Ability to successfully collaborate with different teams on projects with tight timelines
Benefits & Perks
  • Commitment to being a remote-first company & embracing remote work best practices
  • Company sponsored Health, Dental and Vision Benefits, 401K with 2% match
  • 3 weeks paid vacation, 10 company holidays and fully paid parental leave
  • Industry focused lunch & learns, swag and the and flexibility to get tooling you need
  • The chance to work with incredibly passionate people on a mission to shape an industry!

This is a completely remote role and can work anywhere in the US.

#LI-REMOTE

Apply Now

VP of Community

Recur

Remote
Community Management
🗓
October

This is a completely remote role and can work anywhere in the US.

RECUR is building the future of digital collectibles on-chain, known as Non-Fungible Tokens (NFTs) – the newest Unicorn industry.

Global brands are interested in venturing into NFTs to establish new connections with their fans. However, they are very careful about who they work with, especially in the cutting-edge world of blockchain. RECUR is founded by the perfect blend of leaders in the brand licensing space and technology leaders from top cryptocurrency exchanges, digital asset trading desks, financial institutions, and blockchain software companies. Investors include Joseph Lubin, co-founder of Ethereum, Winklevoss Twins, Courtside VC, Hashed, and many more.

RECUR is seeking a VP of Community to join its team full-time. This is an exciting opportunity to join a fast-growing team, where you will build and lead RECUR’s community organization, championing the fan at every stage of the process throughout all of our branded experiences. As VP of Community, you will be the ultimate advocate for our user base, driving engagement and fan experiences through a multichannel approach utilizing creativity, novel community building tactics, and a data driven approach bringing fans the most delightful community experience possible.

What you will do at RECUR
  • Build and lead RECUR’s Community team, scaling it to support RECUR’s brand portfolio across multiple platforms & verticals
  • Create & define THE best in class approach to community engagement in Discord, Reddit, & Twitter, ensuring RECUR’s NFT experiences foster community growth for both new and existing fans alike
  • Develop Community team processes, ensuring best in class community guidelines & management, maximizing efficiency and a fan first approach across multiple platforms including Discord, Reddit, & Twitter
  • Establish & Define the unique characteristics of each of RECUR’s online communities including the overall voice and day to day rhythm & beats.
  • Collaborate with RECUR’s other team leaders cross functionally ensuring the community voice is heard across product, marketing, liveOps, etc. in order to continue serving the community with the best experiences possible
  • Organize and manage teams of passionate community volunteers who will help drive and coordinate fan experiences across social channels
  • Optimize team processes using a data driven approach, tracking goals and performance metrics for the community teams to drive improvements over time.
What you bring to RECUR
  • 5+ years of experience building and leading a Community team to support massive online communities, crypto and NFT experience preferred
  • Extreme passion for and experience engaging with the crypto & NFT communities
  • Strong track record of success growing online communities from scratch, measured against monthly and quarterly goals
  • Experience creating content on online community platforms such as Discord, Twitter, Reddit etc. is a must
  • Experience with other social platforms including Twitter, Reddit, Medium, Substack, Instagram, Youtube and Podcasting
  • Wit, creativity, the ability to positively impact online communities
  • Superb attention to detail
  • Ability to successfully collaborate with different teams on projects, prioritizing tight timelines
Benefits & Perks
  • Commitment to being a remote-first company & embracing remote work best practices
  • Company sponsored Health, Dental and Vision Benefits, 401K with 2% match
  • 4 weeks paid vacation, 10 company holidays and fully paid parental leave
  • Industry focused lunch & learns, swag and the and flexibility to get tooling you need
  • The chance to work with incredibly passionate people on a mission to shape an industry!

This is a completely remote role and can work anywhere in the US.

#LI-REMOTE

Apply Now

Community Coordinator

Peer 2 Peer University

Remote
Community Management
🗓
October

Peer 2 Peer University (P2PU) is a U.S.-based non-profit organization that supports peer learning around the world through a model we call learning circles: study groups that meet in public spaces to work through free educational materials together. We are a small team with staff in Berlin, Cape Town, Detroit, and Phoenix.

Our role supporting learning circles is multifaceted: we build open source software for managing meetings, we train groups to facilitate learning circles, we maintain an online community for facilitators, and we develop and curate open educational resources. In late 2021, we’re launching two exciting new initiatives: an institutional membership program for library systems (“Teams”) and a pilot for credit-bearing learning circles in partnership with College Unbound.

We are searching for a Community Coordinator with a background in community experience and customer support to oversee our existing virtual community, help support our new initiatives, and define a meaningful overlap between the two. To start, the community coordinator role will be a 4 day/week contract position (32 hours/week; ideally Monday-Thursday) for one year with the hope and intent to extend. You can be based anywhere so long as your working day overlaps with 9–12PM Eastern US time. Salary starts at USD $40,000.

Primary Responsibilities
  • Manage asynchronous support channels (forums, email, social media) to answer questions and orient new community members (approx. 5–10 inquiries/week)
  • Contribute to ongoing maintenance of P2PU’s user-facing documentation and community-curated course library
  • Collaborate with Production Lead to document community stories and insights across public news channels (newsletters, blog posts, social media)
  • Collaborate with team to coordinate and host regular community events (monthly calls, yearly gatherings)
  • Run at least 1 learning circle per year to gain experience with the model, test P2PU’s software tools, and explore new learning materials
  • Work with Partnerships Lead to build Teams relationships through onboarding, facilitation training, 1:1 support hours, and quarterly check-in calls
  • Shape the presentation and offerings of the library membership program by documenting success stories and collecting member feedback on desired updates to learning materials, software features, and support systems
  • Coordinate with partners at College Unbound to support students participating in learning circles for academic credit
Qualifications
  • Strong communication skills in English (both verbal and written) across a variety of mediums and audiences (including those with limited English or digital literacy). Communication skills in other languages are a plus!
  • Comfortable using or learning Google Suite, Gitbook, Discourse, Mailchimp, Wordpress, and Github. (A basic understanding of writing Markdown will come in handy too.)
  • Systems thinker who instinctually considers how everything we do contributes to the bigger picture.
  • Intellectually curious and deeply passionate about challenging the hegemony of formal education through community-based learning. Desire to learn new things about both technology and education.
  • Organized self-starter able to set and meet deadlines, proactively communicate, and create or improve internal processes when needed.
  • Comfortable working in a distributed/online setting with colleagues across a 9-hour time zone range and able to travel globally up to 4 weeks/year (when it’s safe to do so).
To Apply

Please send a resume and a short cover letter to thepeople@p2pu.org with “Community Coordinator” in the subject line by September 20, 2021. In your cover letter, please let us know how this work aligns with your personal and professional interests and why you are well suited for the job.

P2PU does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Community Market Research Internship

Gartner Research

Stamford
Community Management
🗓
October

About the role:

Are you motivated by ideas? Are you interested in a career in Market Research? When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. This is your chance to directly influence the world’s leading organizations.

What you will do:
  • Assist in conducting world-class research to generate actionable insights for C-Suite executives across the business and their teams, helping them solve key business problems and transform the way their organizations operate
  • Contribute to the development and engagement of our own internal community
  • Develop skills and gain exposure to various market research functions such as research design, data management, insight generation, and data visualization
  • Advance your knowledge in research by learning from market research experts
What you will need:
  • Enrollment in university program as a rising college senior with expected graduation date within 1 year
  • Creativity and curiosity
  • Familiarity with research methods
  • A working knowledge of Excel, PowerPoint
  • Programming skills in Python, R or SPSS preferred
What you will get:
  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

#LI-Remote

#EarlyCareers

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:59917

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Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

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Apply Now

Community Lead

Vitalize

Remote
Community Management
🗓
October

Vitalize seeks an entrepreneurial, detail-oriented, highly organized team member who is passionate about community building. The Community Lead position offers an exciting opportunity to play a hands-on role in growing an investing community that empowers "angel investing for everyone." Experience in community building and 3+ years of work experience are required.

The Community Lead position reports to the Director of Marketing and is a full-time role to start immediately.

Key Responsibilities

Member Recruitment and Onboarding

  • Execute member growth strategies as laid out by the Director of Marketing, generating leads through marketing, press, and educational efforts
  • Sign up new leads and onboard them to the Vitalize Angels platform

Member Engagement and Education

  • Be the point person for answering member questions
  • Organize virtual events with guest speakers for members (AMAs, Fireside Chats, etc.)
  • Assemble virtual events for members to connect with each other (Small group and 1 on 1)
  • Facilitate engagement in our member Slack channel
  • Maintain metrics on our community engagement efforts

Newsletter

  • Create an ongoing newsletter for community members
  • Regularly evaluate newsletter metrics within ConvertKit and determine any necessary adjustments to our strategy

Investments

  • Schedule and run webinars for community investment opportunities
  • Aggregate member feedback on investment opportunities via Slack and email; coordinate with the investment team on any follow-ups required
  • Answer member questions about open deals

Research

  • Conduct "best practices" research on community building
  • Curate the top resources on angel investing for our members, sharing them through Slack and our email newsletter on an ongoing basis

Platform & Founder Community

  • Assist Vitalize portfolio companies with customer connections facilitated by our community members and broader networks
  • Track the connections and assistance provided to portfolio connections via Airtable
  • Manage our founder community in Slack
Your Profile
  • You are a people person
  • You are extremely detail-oriented
  • You communicate proactively
  • You are passionate about innovation
  • You are resourceful and adaptable, with the ability to solve problems & improve processes
  • You are professional and organized
  • You are able to work independently and as part of a team
  • You are able to juggle multiple projects at once and have a high comfort with ambiguity
Required Skills & Experience
  • Background in community building
  • Experience starting or leading a business or major initiative at school, work, a non-profit, etc.
  • 3+ years of work experience
  • Strong written and oral communication skills
  • High comfort with Notion, Slack, Airtable, ConvertKit, and other productivity apps.
  • Location is flexible although Chicago, San Francisco, or Los Angeles is preferred
About Vitalize

Vitalize is a venture capital fund that invests in seed stage software companies focused on future of work + learning. Vitalize has backed amazing startups such as The Mom Project, Placer.ai, Elevate K-12, Toucan, Zero Grocery, Enklu, Zingtree, and many more!

Vitalize Angels is a community of 225+ investors writing 15-20 checks per year into high-potential pre-seed software companies in future of work + learning.

To Apply

Interested individuals should apply by DM'ing Justin Gordon on Twitter (@justingordon212) with a link to your application. This could include your resume, social media profiles, a video about how you would contribute to this role or a static document such as a deck or traditional cover letter. The application should highlight what you could bring to the role and should take someone five to ten minutes to review in its entirety.

Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law.

Apply Now

Community Manager

Industrious

New York
Community Management
🗓
September

About The Role
Our Community Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community. You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Read how one of our Community Managers creates great days for our members here.
Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious.
Extraordinary is no ordinary achievement. We’ll only make this dream happen with a team of considerate collaborators who don’t think inside the box. In fact, we don’t even see one. Come join our team.

In a year you’ll know you’re successful if:
  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
  • You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space

You’re a Great Fit For This Role If
  • No member request is too big or too small for you to handle
  • You’re energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days
  • You’re willing to get your hands dirty one minute and think big picture the next

Perks

In addition to our incredible team, there are lots of other fun reasons to work with us.

  • Health care, including vision and dental
  • Learning & development grant
  • 401K plan
  • Generous vacation time
  • Paid parental leave
  • Team outings and annual company-wide offsite

Industrious In The News
  • CBRE Acquires 35% Stake in Flexible Workspace Firm Industrious
  • The Continued Rise of Offices in a Virtual World: Industrious
  • Flex-Office Provider Industrious Expands As Industry Contracts
  • Future of Flex: How Employee Choice Could Change Offices for Good
  • As Other Co-Working Spaces Struggle, Startup Industrious Stokes a Growing Niche

Locations we're hiring at:

  • Industrious West 30th
  • Industrious SoHo West
  • Hana by Industrious at 3 World Trade Center
Apply Now

Community Manager, Podcast Network

HubSpot

Cambridge, MA, USA
Community Management
🗓
September

HubSpot is looking for a Community Manager to manage the operations of the HubSpot Podcast Network, the audio destination for business professionals. The right person for the job is organized, has great attention to detail, and has exceptional communication skills.

The role

This role is for someone who loves podcasts! Is that you? Do you enjoy working with creative teams? Do you want to learn from the best podcasters in the business podcasting space? Are you invested in supporting creatives with effective marketing strategies? If your answer is yes, then you’ll enjoy this high-impact, high-visibility role.

This position sits on the Marketing Team and is responsible for managing the advertorial calendar, building relationships with podcasters, and coordinating marketing strategies to help each of our network shows grow. This role will partner with our HubSpot Podcast Network Manager to find opportunities for cross-promotion, and support the

Brand Strategy team to create engaging and custom brand ads that seamlessly fit into our podcast shows.

The right candidate for this role has strong interpersonal skills, knowledge of advertising operations, project management skills, and a special interest in the podcast industry. They will anticipate the needs of our podcast shows and stay ahead of our advertorial calendar. This person is a pro at working collaboratively.

In this role, you’ll get to:
  • Work with and learn from the best business podcast hosts in the industry
  • Collaborate with our Podcast Network Manager on the overall strategy and growth of the network
  • Work with our Brand Strategy team to ensure we’re delivering engaging brand messaging through our ad campaigns
  • Manage the HubSpot Podcast Network advertorial calendar
  • Coordinate with our podcast teams and internal promotional teams to launch innovative marketing campaigns
  • Measure and report on performance of marketing and advertising strategies to drive audience growth and conversion. Based on data-driven insights, continually optimize efforts against newly established benchmarks.

We are looking for people who have:
  • Strong communication skills and an ability to work collaboratively and cross-functionally.
  • Strong project management skills
  • A proven track record managing editorial and/or advertorial calendars
  • Experience executing successful marketing campaigns
  • Experience growing an audience in podcasting is a big plus!
  • An ability and desire to stay up-to-date with the ever-changing podcast industry
  • A strong work ethic, drive, and determination to accomplish goals
  • A growth mindset and thrives on receiving feedback in order to improve
  • Exceptional people skills and loves working with people every day
Apply Now

Community Manager, Podcast Network

HubSpot

Remote USA
Community Management
🗓
September

HubSpot is looking for a Community Manager to manage the operations of the HubSpot Podcast Network, the audio destination for business professionals. The right person for the job is organized, has great attention to detail, and has exceptional communication skills.

The role

This role is for someone who loves podcasts! Is that you? Do you enjoy working with creative teams? Do you want to learn from the best podcasters in the business podcasting space? Are you invested in supporting creatives with effective marketing strategies? If your answer is yes, then you’ll enjoy this high-impact, high-visibility role.

This position sits on the Marketing Team and is responsible for managing the advertorial calendar, building relationships with podcasters, and coordinating marketing strategies to help each of our network shows grow. This role will partner with our HubSpot Podcast Network Manager to find opportunities for cross-promotion, and support the Brand Strategy team to create engaging and custom brand ads that seamlessly fit into our podcast shows.

The right candidate for this role has strong interpersonal skills, knowledge of advertising operations, project management skills, and a special interest in the podcast industry. They will anticipate the needs of our podcast shows and stay ahead of our advertorial calendar. This person is a pro at working collaboratively.


In this role, you’ll get to:
  • Work with and learn from the best business podcast hosts in the industry
  • Collaborate with our Podcast Network Manager on the overall strategy and growth of the network
  • Work with our Brand Strategy team to ensure we’re delivering engaging brand messaging through our ad campaigns
  • Manage the HubSpot Podcast Network advertorial calendar
  • Coordinate with our podcast teams and internal promotional teams to launch innovative marketing campaigns
  • Measure and report on performance of marketing and advertising strategies to drive audience growth and conversion. Based on data-driven insights, continually optimize efforts against newly established benchmarks.

We are looking for people who have:
  • Strong communication skills and an ability to work collaboratively and cross-functionally.
  • Strong project management skills
  • A proven track record managing editorial and/or advertorial calendars
  • Experience executing successful marketing campaigns
  • Experience growing an audience in podcasting is a big plus!
  • An ability and desire to stay up-to-date with the ever-changing podcast industry
  • A strong work ethic, drive, and determination to accomplish goals
  • A growth mindset and thrives on receiving feedback in order to improve
  • Exceptional people skills and loves working with people every day
Apply Now

Senior Community Manager

Slack

Remote
Community Management
🗓
September

At Slack, our mission is to make people’s working lives simpler, more pleasant, and more productive – and our users are at the heart of everything we do and build. We’re looking for a Senior Community Manager to join our team and support our most passionate customers and users.

Our community mission is to empower all users to thrive in Slack and turn the champions of our community into force-multipliers who can share their knowledge with others at scale.

In this role, you’ll oversee the management of the community from strategy through execution, working closely with cross-functional teams and business stakeholders to define, develop, and execute community related initiatives.

This brand new role will live in Product Marketing, on our Community team, reporting to the head of Community. It is highly cross-functional, requiring partnership with fellow marketers and colleagues in product, engineering, sales, customer experience and more.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like you, why not say hello?

What you will do
  • Moderate, listen and engage regularly with our amazing community members, providing them with any support and resources they need, activating the community around a shared mission
  • Design, configure, and continually optimize the community digital experience
  • Cultivate a sense of trust, care, well-being, inclusiveness, and belonging in the community
  • Develop and implement internal and external community advocate programs to motivate and incentivize top community contributors
  • Develop and maintain a comprehensive set of community guidelines and policies
  • Monitor community health and produce reports on relevant issues and outcomes
  • Represent the voice of our community in cross-departmental communications, sharing trends, pain points, and sentiments
  • Understand how to manage difficult situations within the community with tact and to escalate when appropriate
  • Identify sources of churn in the community and come up with creative ways to reduce churn
  • Meet regularly with internal stakeholders providing community insights, updates and guidance on ways to engage with the community
  • Develop and manage a robust community content strategy ensuring accuracy and relevancy
What you should have
  • 4-7+ years of related community management experience building, managing and scaling online communities
  • Empathy, you understand community feedback and will put yourself in their mindset and make actionable decisions based on it
  • An affinity for Slack the product
  • You have worked with cross-functional teams (Marketing, Product Management, Customer Success) to plan and execute supporting community activities
  • You have worked with one or more community platforms (e.g., Salesforce Experience Cloud, Lithium/Khoros, Jive, Higher Logic/Vanilla, Telligent/Verint, inSided)
  • Excellent teamwork and written/verbal communication skills
  • Strong interpersonal skills, ability to develop relationships and communicate with all levels of the organization and with outside groups
  • You are able to manage deadlines and work collaboratively in a fast-paced, highly dynamic environment; highly organized, with the ability to work with multiple teams in different countries
  • You are comfortable with ambiguity
  • Maturity to prioritize and understand where to introduce new processes without slowing things down
  • ‍A strong generalist, you can seamlessly shift gears between different working styles and regularly learn new processes
  • Passionate about being a community and customer advocate with a willingness to go the extra mile to serve our customers
  • Experience at an enterprise software company is a plus

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has sixteen offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Social Media Manager

Healthy Roots Dolls

Detroit
Social Media
🗓
September
Join Our Team

Healthy Roots Dolls is a toy company that is bringing diversity to the toy aisle with multicultural children’s products. We believe that every child has the ability to be whatever they want, but they need the right tools to see it in themselves.

Here are our current open roles:

To be considered for a role, please apply below to join our team and help us build products that inspire children to be all that they can be.

For any questions please email jobs@healthyrootsdolls.com. Applications are not accepted via email.

Apply Now

Head of Community Development

Airtime

Los Angeles
Community Management
🗓
September

Airtime is looking for an innovative Head of Community Development to acquire creators and promote the value proposition of Airtime live social space where people build communities around shared interests through video, audio, and chat.  Continuously communicates the value proposition for creators to host discussion forums and community-building events from our platform.  Cultivates and nurtures professional relationships with creators.  Builds and leads a team focused on interfacing with creators to onboard them to the  platform.    Works cross-functionally with internal teams and brings a strong awareness of social-community building dynamics including understanding creator platforms, emerging content formats and the social space.

A bit about the role:
  • Plan and execute an Airtime's community development/acquisition strategy
  • Build rapport  to manage new creator pipeline and deal flow
  • Initiate direct outreach to creators and sell them on the Airtime platform value proposition
  • Work with cross functional partners facilitating promotional opportunities for creators
  • Provide value-added recommendations to enhance Community Development roadmap
  • Build and lead a team of people interfacing with the supply side of a marketplace
  • Onboards creators
A bit about you:
  • 8+ years of industry-related experience working at a label, management, agency or in digital marketing at a DSP  with 5 years of management experience
  • Deep knowledge of growth objectives with a demonstrated history of Creator relations and development to articulate Airtime’s value proposition
  • Builds Community development initiatives and drives the expansion of our strategy.
  • Entrepreneurial, hard-working, critical thinker, who is motivated by community building
  • Self-directed and experience thriving in uncertainty
  • A bias towards using data over gut instinct, and a high level of fluency in the key metrics that underpin platform success in this industry
  • A true desire to celebrate team success, even at the expense of personal fanfare (read: big egos not welcome)
A bit about Airtime:

Founded by Sean Parker, our mission is to empower people to create thriving online communities around shared interests, experiences, and passions. A goal like that doesn’t happen without an amazing team. With over 100 wonderful people in three offices across the country, we’re working hard to create the most welcoming online live social space out there, not only in our product but also in our organization.

Diversity, Equity & Inclusion:

We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.

Apply Now

Community Lead

Luma

Remote
Community Management
🗓
September

Our users host yoga classes, ballet lessons, trivia nights, book clubs and more. They are incredibly talented community leaders who work hard to create welcoming, safe spaces for their members to grow and learn together.

​As the Community Lead, you will be the first non-technical member of the team and will work on two things:

  1. ​Creating a supportive community for our current Luma hosts
  2. ​Working with prospective hosts and onboarding them to Luma
What does success look like?
  • ​You genuinely care about people. People who meet you remark on how present and warm you are.
  • ​You are resourceful and will do anything it takes to unblock yourself.
  • ​You communicate your thoughts and decisions clearly and proactively, and develop an efficient feedback loop with the product team that allows us to move fast and to the right direction.

​Sounds like you? Reach out to jobs@lu.ma.

Apply Now

Head of Developer Relations

Rarible DAO

Remote
Developer Relations
🗓
September

Rarible DAO is a decentralized organization governed by $RARI tokenholders. The organization is focused on growing the ecosystem of projects and creators in the broader Rarible Ecosystem, which includes rarible.com (NFT marketplace with $40 million trading volume in April 2021) and many other projects building on Rarible Protocol.

Decentralized Autonomous Organizations (DAOs for short) are the next generation crypto-native entities that in many ways are considered the future of work and governance.  

Join our decentralized, motivated and fully remote team building the NFT ecosystem of the future.

Head of Developer Relations

Rarible recently launched the Rarible Protocol, and we are in the early phases of growing out an ecosystem of projects building on top of it. This is an exciting position at the intersection of our developer community and  cutting edge NFT projects.

Responsibilities
  • Develop and execute the strategy to increase the number of developers who regularly interact with and build on RARI Protocol
  • Work with marketing teams to develop content marketing, from blog posts, web copy, email marketing and newsletters
  • Manage the developer journey from website to documentation to tools
  • Create inspiring product demos, tutorials, and other videos to use for events and web marketing
  • Lead the execution of Rarible protocol hackathons and manage participation in third party hackathons
  • Manage and grow developer communication channels such as Discord, Telegram, Discourse, Stackoverflow, etc.
  • Moderate discussions on the RARI Protocol developer forums, ensuring that topics are on point and that questions are responded to well and in a timely fashion (either personally or through the community participants)
  • Capture, analyze, and share relevant developer insights with the product and engineering teams
  • Collaborate with product teams to launch new services, features, and enhancements effectively through the developer community
  • Look to grow and discover new ways to better serve the Rarible protocol technical community
  • Handle technical question and act as liaison with the Rarible protocol teams
Requirements
  • Great communication skills
  • Technical writings: Protocol docs, Guides
  • Developers support
  • Representing Rarible at community events and hackathons
  • Solidity development experience is a big advantage
What Rarible DAO offers

📍 Working for a rapidly expanding global distributed network / protocol

📍 Complete immersion into DAOs and the future of work

📍 Extreme flexibility (hours, location, etc)

📍 Great compensation packages and vacation

Apply Now

Community Manager

OpenSea

Remote
Community Management
🗓
August

OpenSea is the first and largest marketplace for non-fungible tokens, or NFTs, which are digital goods endowed with property rights. Applications for NFTs include collectibles, gaming items, domain names, digital art, and many other items backed by a blockchain. NFTs have brand new properties that go beyond traditional digital items: they’re unique, provably scarce, liquid, and usable across multiple applications. At OpenSea, we're excited about building a brand new economy from the ground up based on true digital ownership and proud to be recognized as Y Combinator's #29 ranked top private company.


When hiring candidates, we look for signals that a candidate will thrive in our culture, where we default to trust, embrace feedback, grow rapidly, and love our work. Our team has varied backgrounds from Stanford, UC Berkeley, Georgia Tech, Waterloo, San Jose State University, DePauw University, SUNY schools as well as those who signed record deals with Universal Music Group instead of pursuing a traditional college education. While we have experience at many of the FAANG companies, we've also worked at places like Artsy, Lime, a varying degree of start ups as well as a self-made jewelry business.


At OpenSea, we know it's critical to celebrate and support our differences. Employing a team rich in diverse thoughts, experiences and opinions enables our employees, our product and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


OpenSea is looking for an entrepreneurially-minded individual to act as an evangelist, liaison, and onboarding specialist. Ideally, this individual would be a self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company.


Responsibilities

- Onboard new users and ensure their continued success as NFT traders.

- Provide customer support via Zendesk, Discord, Slack, and Telegram.

- Maintain and promote a vibrant community culture.

- Synthesize insights from community interactions and surface critical issues to the engineering team.

- Audit new collections and projects applying for more visibility on OpenSea.

- Preemptively protect buyers from fakes and responding to reports.

- Keep internal and external informational resources up to date in an environment of rapid iteration.

- Contribute ideas and effort to our brand, content, and community strategies.


Desired Experience

- Ability to provide support for questions that arrive outside of American timezones (Europe, Africa, and Asia)

- Understanding of and passion for decentralized technology.

- Strong work ethic, hustle, communication, writing ability, and business development sensibility.

- Comfort with semi-technical tasks like using an admin panel and running scripts from the command line or willingness to learn how to do them.

- Deep curiosity, relentless resourcefulness, and a growth mindset.

- Perfect comfort with frequent context switching.

- Ability to effectively prioritize tasks in a rapidly shifting landscape.

- Patience for helping out the new and unacquainted!

- (nice to have) Experience leading a community.

- (nice to have) Marketing experience.

- (nice to have) Experience writing HTML.

- (nice to have) Familiarity with WordPress.

- (nice to have) Deep experience using decentralized technologies.

APPLY FOR THIS JOB


Apply Now

Community Manager (LA)

Launch House

Beverly Hills
Community Management
🗓
August
TLDR

Launch House is a new kind of community for top founders and creators. We're a cross between SoHo House, Y Combinator, and WeWork - focused on bringing together high quality people and accelerating their careers through authentic connections.

We're looking for an entrepreneurially-minded Community Manager to lead events, office management and hospitality for our flagship Founder Residency program in Beverly Hills, Los Angeles plus member experience for the greater Los Angeles Launch House community.

The Role

You will:

  • Manage the day-to-day operations and strategy of Launch House Beverly Hills - this includes the physical house, Residency program, events, and LA member experience.
  • Plan and execute weekly events for the current Launch House cohort, the Launch House member community and the broader LA tech and creator communities.
  • Work with team and other partners to plan and execute larger-scale events with high-profile guests at Launch House and off site.
  • Communicate with the current cohort and LA Launch House community via Slack, Discord, email and text.
  • Leverage our product and remote operations teams to ensure a seamless experience - utilize URL to improve IRL.
  • Coordinate with the landlord, cleaners, repairmen, and other service workers to ensure the property is clean, safe, and comfortable.
  • Propose and implement improvements to the physical house (e.g. interior design), Residency program, and IRL member experience.
  • Create content for Instagram. Keep folks up to date on what's happening at Launch House by posting stories and posts regularly. If interested, we also encourage using Twitter.
  • Ultimately, ensure members have a high quality experience, unlike any other community they've ever been part of before. Member experience must be 10000%.
You are a good fit if you:
  • Have 3+ years experience in coworking space / office management, events, and/or hospitality
  • Communicate well - strong written and verbal is a must
  • Deeply empathize - you love people and people pleasing
  • Are detail-oriented - you're known to think through every possible scenario
  • Are highly organized - you can juggle a lot of different things and manage your time well
  • Are comfortable with ambiguity - startups are unpredictable so you must be flexible
You are a great fit if you:
  • Have experience with photography/videography and social media (Instagram, TikTok) - we produce content at the house and may need your help
  • Are future-oriented - if you're excited about crypto, the metaverse, and anything else like that, you're our vibe.
  • Have worked with entrepreneurs and influencers (or are one yourself) - that's what our community is made of after all!
👉 Email brett@launchhouse.co to apply.
What is Launch House?

Launch House is a community built to connect and support the world’s most ambitious founders and creators. Through multidimensional physical and virtual community spaces, Launch House is a literal and metaphorical Creator House where collaboration and learning takes place. Modeled after the experience at an elite university, Launch House is an ivy-league institution built for the internet age.

Selection for the community is through a competitive process, with about 20 members selected per monthly community program cohort. Launch House currently has locations in Los Angeles, New York City, and soon online.

We, Jacob Peters (Ex. Commsor Cofounder), Michael Houck (Ex. Uber and AirBnB), and Brett Goldstein (Ex. Google M&A) launched Launch House in 2020 in response to the isolation felt during the Covid-19 pandemic.

We are funded by a growing list of incredible community-minded investors like Flybridge Capital and Balaji Srinivasan.

Our Values

As a values-driven community, it's important for us to practice what we preach.

❤️ Community First

This is our most important value. Everything we do, we do through the lens of what would most positively impact our community.

TEAM VALUES

🥰 Lead with Empathy

We listen first, ask questions, and always seek to understand the other side.

👍 Trust by Default

We assume good intent always. Trust breeds autonomy, agency, ownership, fulfillment and ultimately success.

🏆 Be the Best

We should feel like we're doing our best work (and/or the most work) of our lives.

🌍 Everyone Belongs

We are focused on creating a strong, diverse team of equal partners where everyone who joins can feel ownership and safety –– like they've never been more at home.

COMMUNITY VALUES

🚀 Always Be Launching

Launch House started as a viral Twitter moment. We look for people who put their ideas out into the world rather than sitting on them until they're perfect.

🙌 Lift Each Other Up

We celebrates wins, launches, and even Tweet thread posts. We aim to be there for each other for every milestone in our personal and career journeys for the rest of our lives.

🕳️ Go Deep

There are no superficial relationships here. We are building lifelong bonds and bring our whole, authentic selves every single day.

We're also big believers in becoming a **platform company** as a way build industry recognition and elevate our team members. If you are open to it, we will help make you a thought leader in whatever niche you desire.

Working at Launch House

We are a team of 7 ****and are committed to building a robust remote-friendly, diverse and inclusive workplace.

We use Slack, Discord, Notion, and Airtable ****to keep us moving fast and stay organized, and have two weekly all-hands meetings: a Monday Kickoff and a casual Friday team chat that we call Tea Time 🍵.

https://vimeo.com/522967766/29fd1ae304

There are a lot of things to like about working at Launch House, here are a few:

  • Serve some of the most incredible founders, influencers and investors every day
  • Ground-floor opportunity - have a huge impact, ride the wave
  • Stay in a Launch House location (currently LA and NYC) whenever you like
  • Delicious food at Launch House (for locations that provide it)
  • Infinite vacation so you can take a breather when you need to
👉 Email brett@launchhouse.co to apply.

Apply Now

Community Program Manager

Picsart

Remote
Community Management
🗓
August

Picsart is hiring a Community Program Manager to join our growing Creator Community team. You will work closely with the Senior Manager, Creator Community and User Research team to manage our creator advisory boards and product feedback loops. You’ll also have the opportunity to collaborate with the greater Creator Success division to launch a new product community.

The ideal candidate is proactive, analytical, organized, and an excellent communicator. This position can be based in New York, Miami, London, Edinburgh, or Glasgow and reports directly to the Senior Manager, Creator Community in San Francisco, CA.

Responsibilities
  • Own day-to-day management of our community feedback initiatives and programs (eg. Masters Advisory Board), from selecting new advisory board members to coordinating session topics with product managers
  • Leverage qualitative and quantitative data to advocate for Picsart creators and influence the product roadmap
  • Collaborate with Creator Support, User Research, and Product teams to develop actionable creator and product feedback loops
  • Develop a strategy and workflow to coordinate user research requests with advisory board members
  • Partner with Creator Operations team to launch an online forum for advisory board members

Qualifications
  • 2-3 years experience in community management, user research, or related fields;
  • Prior experience managing a product community forum and leveraging community platforms and tools (eg. inSided);
  • Prior experience conducting user research interviews and focus groups;
  • Prior experience working cross-functionally with Product, Support, International Growth, and Marketing teams;
  • Strong written and verbal communication skills in English;
  • Strong executor who can manage multiple work streams;
  • Comfortable working across teams, time zones, and cultures;
  • Prior experience working with project management tools (eg. Asana, Jira) is a plus;
  • Passion for visual arts (illustration, photography, mixed media, etc.) and creator economy is a plus;
  • Written and spoken knowledge of at least one other language other than English is a plus

#LI-REMOTE

What we seek and value most in our candidates
Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment.  
Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.
Picsart, Inc. is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
ABOUT US
Picsart is the world’s largest creative platform and a top 20 most downloaded app of 2020. Every month, the Picsart community creates, remixes and shares over a billion visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates and more. It is available in 30 languages for free and as a subscription on iOS, Android and Windows devices. Picsart is backed by Sequoia Capital, DCM Ventures, Insight Partners, and Siguler Guff & Company.
Apply Now

Community Manager

RevGenius

Remote
Community Management
🗓
August

Community Manager


The Community Manager will serve as a key player of the Community team within RevGenius, ensuring that members have a tremendous experience every time they engage with our community. The RevGenius Community , launched June 2020, is the go-to destination for revenue professionals.


Key Responsibilities


  • Onboarding new members - You’re going to define a vision for making joining our community delightful. You’ll test analog and digital ideas, see what works, and iterate accordingly. You’ll help bring them to their first ‘A ha’ moment!
  • * Community Events - You’ll be organizing all the programming in the community - surveying members and sponsors to figure out the best programming to drive engagement and learning.
  • Driving Engagement - You’ll be a friendly face in our online community, seeding conversation and helping funnel our community member’s natural energy.
  • Investigating and Testing new ways to connect - You’ll be investigating new tools and methods to help our community live up to its ideas, learning from best practices, and testing ideas of your own.
  • Partnering with Product on new ways to drive community engagement - You’ll work closely with our Head of Product on building our priorities based off of what you’re learning as a community manager.
  • Role reports to head of Operations



Requirements:


  • 1+ years of experience implementing and managing engagement, gamification, awards, and member group programs at other communities
  • Passion for engaging, connecting, and moderating
  • An empathetic mindset to deliver a wonderful experience for others
  • Results-driven mentality
  • Excellent written and oral communication
  • Willingness to test, measure and iterate based off of the lean start-up loop
  • Experience community moderating - You’ve run a community and can talk about experiences where you went above and beyond to make community members feel welcome and valued.
  • Experience with moderation tools - You’re a pro at using 3rd party community tools such as Slack, Zoom, and know about interesting future tools (like Hopin, Spatialchat, LunchClub, Donut)
  • Interest in groups and group dynamics - You’re intellectually curious about how to make online education work at quality and scale. You enjoy geeking out on learning science and user psychology with our cross-functional team.


About the Role


  • We are currently seeking a community manager to join in a 6-month contract to hire role, with potential for full-time employment.
  • We would consider part-time contract work on a case-by-case basis.
  • This role is remote


Apply Now

Brand Community Manager

Convosight

Remote
Community Management
🗓
February
About the job

What if you had a chance to build something iconic? ✨

What if you could touch more 100 million lives with positivity? 🙌

At Convosight, we are on a mission - to help community builders become community entrepreneurs. We are building a first of it's kind community marketing platform for global consumer brands who are looking to engage with consumers in power communities at scale. With over 315 million members managed across 45000+ Facebook communities in 75+ countries, Convosight offers a breadth of solutions to clients to help them drive consideration, influence preference and purchase consideration in the middle of the marketing funnel. We are empowering an underserved dimension of passion economy and our category defining work has already earned laurels and recognition from the best in the industry.

And this is just the beginning...


👀 Who are we looking for?
Brand Community Manager

Convosight is looking for an energetic and enthusiastic Community Manager to join our team. Reporting directly to our VP of Community, you will work alongside our Convosight team and a well-known brand to launch, lead and engage a fun, exciting, empowering community for young women in India.


We are looking for an experienced community leader who knows how to create an amazing Facebook Group experience that keeps members engaged and coming back for more!


✍️ Responsibilities

You will work as part of an energetic, ambitious cross functional team to ensure the needs of the community and the goals of the brand are simultaneously met.


Execute our proven Community Building Strategy and Content Strategy
  • Working closely with the Convosight team and brand, you will play an important role in implementing our step by step community building strategy and content strategy across the community's lifecycle to successfully launch, lead, engage and manage the community over 12 months making sure we hit key milestones and success metrics.
  • You will play the key role in creating community content such as engagement posts and Lives while fostering organic conversation and driving member generated content in the group
  • You will assist in new member acquisition drives and member referral campaigns. Use data to identify insights and develop ideas to attract new members and retain them via creating an amazing member experience.
Be the guardian for the community and the brand voice
  • Leading by example, you will cultivate a healthy, meaningful community culture which stays true to the following : the brand's mission to empower women, Convosight's community building methods and Facebook Community Standards.
  • You will uphold the community's persona, values and principles via your actions and your authentic leadership to build trust within the community, create connections and create an amazing member experience that attracts members and keeps them engaging in the group over the long term.
  • You will empower and support members to participate in the community, create space for members voices, identify and onboard ambassadors and moderators.
Day to day community management and reporting
  • You will manage the Public Facebook group throughout the day using Convosight prescribed best practice, using Facebook Group tools as well as Convosight's automation tools.
  • You will be responsible for moderating community conversations and comments, conflict negotiation, member onboarding.
  • You will measure the group's health using Facebook Group Insights and track conversation topics and trends via Convosight's real time Insights to help make data driven decisions and produce weekly reports for the brand.
✔️ Does this sound like the perfect role for you?
  • You have real life experience launching and leading a community in India preferably in the female empowerment space, who demonstrates empathy, energy and a passion for creating community
  • You are a natural leader with strong online conversational skills who knows how to make everyone feel they belong
  • You share the brand's values of Progress, Joy, Humour, Inclusion and Support which will allow you to represent the brand in an authentic, accurate, and genuine manner
  • You live and breathe Facebook groups and are as obsessed as we are about member care, metrics, insights and data
  • You spend a lot of time online consuming, creating and curating content from lots of different platforms such as TikTok, Instagram and Reddit
🤩 The perks
  • Visibility. You will create and lead a high profile brand community with high social impact
  • Respect. You will be given a lot of space for creativity and room to shape direction
  • Flexibility. By adapting your schedule to the community's active hours and needs you won't be doing a boring 9-5
  • Accelerated learning. By working closely with an experienced team you'll get to flex a versatile set of muscles
  • Community. You will enjoy an immediate network of talented and friendly people from all the world who are part of the Convosight team. You’ll find new friends, mentors and contacts to support you in this role and beyond!
🌎 Our Team and culture:
  • We are a fast-paced, result-oriented startup and we are learning and growing all the time!
  • We believe that ideas don’t have hierarchy, we listen and learn from each other
  • We look after each other and offer each other a lot of support and freely give our time and knowledge
  • We lead with authenticity, respect, kindness and fun and together we like challenging the ordinary
Languages

English and Hindi

Hours

20 hours per week, flexible schedule to meet community's needs

Qualifications

Facebook Community Manager Certificate would be a bonus

Apply Now

Social Media Manager, The Verge

Vox Media, LLC

Remote
Community Managment
🗓
August

The Verge is seeking a full-time Social Media Manager to handle content optimization (social and search), distribution, and channel growth. You’ll work with our talented team of journalists, editors, and social media managers to grow our audience and traffic.

You’ll be responsible for identifying and implementing best practices, and for making sure day-to-day publishing is seamless. You’ll provide tactical counsel to writers on article formats, metadata, and images.

The ideal candidate should have social media experience and a deep love for gadgets and all things technology and science. They are a highly creative and analytical thinker and are able to quickly change and evolve with the digital landscape while staying extremely organized.

The position can be remote or in our New York office, but you’ll need to be able to work on East Coast hours.

What you'll do:
  • Optimize Verge written content to attract the biggest possible audience across platforms by vetting SEO, following platform best practices, and analyzing performance data.
  • Handle content distribution across all of our platforms.
  • Help manage all of the Verge’s social media accounts
  • Identify and execute creative distribution tactics to innovate how we use social media accounts, promote our content and engage with our audience.
  • Track and analyze weekly and quarterly data to monitor the performance of The Verge’s social media accounts
  • Pitch stories to the relevant platforms (Apple News, Flipboard, SmartNews, Facebook News)
  • Create/host short form content like TikToks, Reels, and Stories.
What you'll bring:
  • 2+ years experience in social media,
  • Incredible attention to detail and intolerance for errors.
  • Extensive knowledge of SEO, Facebook, Twitter, Instagram, TikTok, and other emerging platforms.
  • A passion for all things tech, science, and The Verge.
  • Proven time and project management skills
  • TikTok and IG Stories/Reels production/hosting
To Apply:
  • A 280-character cover letter (DO NOT SEND a traditional cover letter), or a link to a TikTok cover letter
  • Your resume

*This role is a part of the Vox Media Union, represented by the Writers Guild of America, East.

About working at Vox Media:

This is a permanent, full-time position with excellent benefits—including flexible hours and generous parental leave. Vox Media strives to provide comprehensive healthcare options for our employees and to ensure that our healthcare and other benefits are LGBTQ-inclusive. You'll be joining a group of focused, hard-working, creative people who are passionate about doing work that's challenging and fun—and who strive to maintain a healthy work/life balance.

Vox Media is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. Vox Media is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Apply Now

Senior Manager, Platform & Programs

Company Ventures

New York
Community Management
🗓
August
About the Role

We are seeking a passionate community builder and strong executor to be a Senior Manager of Platform & Programs. This role will have direct responsibility for the design and execution of the GCT experience, building our community of 250+ talented, diverse and purpose-driven founders and partnering with the Head of Platform and senior leadership to support the Company Ventures portfolio. This is an incredible opportunity to work closely with many of NYC’s best startups to help them achieve their ambitions.

Responsibilities

1. GCT Program (60%): Lead the day-to-day experience and deliver key program touch points for our annual startup residency: 

  • Guide founders through our signature North Star program, from the discovery process for articulating their Vision, Mission and Values to putting these into practice.
  • Manage program communications & touch points including monthly all-hands, bi-monthly investment team check-ins and bi-weekly founder braintrust groups.
  • Assist startups with their hiring, culture building and product development.
  • Plan and execute tactical programming to address founder needs including finding event hosts to deliver highly actionable, timely content. 
  • Collect regular feedback from program participants to drive continuous improvement.

2. CV Founder Community (30%):  Coordinate with Head of Platform to leverage community as the key value driver for our network of 250+ founders across Company Ventures’ portfolio and program alumni: 

  • Spearhead community operations with an eye toward automation and data. 
  • Maintain & evolve existing programs that enable founders to help and support each other including our internal community portal, founder newsletter, and 1:1 matching. 
  • Manage external partnerships and design meaningful engagements with the broader Founder community and/or GCT cohort.
  • End-to-end development of community programming including curation, planning, promotion and execution. 

3. Platform Support (10%): Work in partnership with the investment team to manage portfolio company communications, status and support systems: 

  • Manage and grow Company Ventures’ portfolio resources including curated perks, a best practice compendium, job board and directory of domain experts and other vendors.
  • Support overall content and marketing strategy, specifically overseeing portfolio company press tracking and coverage. 
This Role is Right for You If...
  • You’re passionate about community building and fostering connections both IRL and online
  • You’re interested in startups, purpose-driven entrepreneurship and venture
  • You’re an excellent communicator — at the front of the room, on video, or in writing
  • You’re a self-starter with a strong sense of ownership and drive
  • You’ve got operational chops with a strong creative streak
  • You thrive in a collaborative and fast moving environment
  • You believe candor and open communication leads to growth and productivity
Experience

We’re looking for experienced candidates in one or more of the following roles:

  • Building and scaling startup companies as an operator (operations, product management, business development) 
  • Working at an accelerator or at a venture capital firm
  • Management consulting or innovation strategy
  • Community building or working in a membership-driven organization 
  • Coaching or facilitating workshops for senior business executives
Apply Now

Community Builder

Weekend Fund

Remote
Community Management
🗓
June

At Weekend Fund we invest $100k-$250k checks into early-stage startups around the globe across consumer and B2B. We’re seed investors in Pipe, MainStreet, Deel, Dukaan, Mindbloom, Poparazzi, Ready, Superplastic, Blueland, and many other great companies. While early, the fund is in the 100th percentile when compared against hundreds of other funds using AngelList’s performance calculator.

We’re now on our third fund and eager to bring someone on to double down on community building projects.

Responsibilities

Your mission is to build a community that provides real value to Weekend Fund portfolio founders, LPs, and co-investors. This may include:

  • Hosting private discussions with experts in emerging fields
  • Managing Weekend Fund’s social presence on existing and new channels
  • Organizing monthly portfolio founder jam sessions
  • Connecting portfolio founders with experts in our network when requested
  • Supporting us in new experiments
  • Strategizing and executing new projects to improve the engagement across the Weekend Fund community

While you will have opportunities to learn about investing and support us in sourcing great companies, this is not an investment role. This is a part-time position (approximately 10-20 hours per week).

What we’re looking for

We’ll take our time to find the right person who is:

  • Experienced in community building. This doesn’t have to be through a formal company role.
  • Humble and eager to do both fun and not so fun managerial tasks.
  • Intellectually curious and deeply immersed in tech.
  • Incredibly driven and autonomous. You need to be able to come up with your own work.
  • Attentive to detail. It’s a good thing if you obsess over presentation and the “small” things because they matter.
  • A natural relationship builder. You bring positive energy to each interaction.
  • Playful and tasteful. You bring people smiles while being professional.
  • Extremely creative with a history of publishing great content on the internet through a blog, podcast, Twitter account, etc.
  • Optimistic and realistic!

We’re a distributed team and hire globally; however, it’s important for candidates to have significant overlap with Eastern Time working hours. We realize this may be too challenging for some parts of the world.

Apply Now

Developer Advocate

CrateDB

Remote
Developer Advocate
🗓
June

We are looking for a Developer Advocate (m/f/x) to position Crate.io with developers globally and grow an active community where developers can learn about, try out, adopt CrateDB and provide feedback to our product teams.

ABOUT THE ROLE


This role will lead the company’s developer engagement, to help, inspire, educate, and grow the CrateDB developer community, as well as systematically collect relevant product feedback from the community to improve Crate’s product development. This role is a combination of developer evangelism and developer marketing.
     
YOUR RESPONSIBILITIES

  • Build a developer engagement strategy to aggressively grow Crate’s global developer community and ensure high levels of satisfaction among that audience.
  • Identify lead users and early adopters and integrate them in the development process
  • Actively engage and interact with the developer community at the technical level
  • Collect structured community feedback for efficient use of Crate’s product development and management team
  • Create technical and educational content and work with Crate developer evangelists to share expertise and know-how with the developer community
  • Understand developer audience’s needs, where developers go (events, third party sites, meetups etc) and create developer engagement opportunities
  • Support digital marketing with technical and educational content for a developer resource center, including blog posts, whitepapers, videos and presentations
  • Determine industry events for Crate evangelists to speak to developers globally (in person or virtual) who are interested in using CrateDB
  • Actively seek speaking opportunities and represent the technology
  • Identify third party websites, including open source sites and find paths to encourage trial downloads of CrateDB
  • Engage with our partners to leverage their developer communities and programs and include CrateDB
  • Work with Crate developer evangelists, encourage engagement with community members for knowledge sharing and best practice on user stories
  • Capture developer stories from Crate customers and share peer-to-peer among the community

WHO YOU ARE

  • 3+ years of relevant experience in developer relations, as product advocate, evangelist or as product manager, ideally in high-growth technology companies
  • Technical background in computer science and / or engineering
  • Experience in application development, databases and or machine data a strong plus
  • Enjoys to test and explore new technology, outgoing personality
  • Proven track record for building and growing a developer community
  • Passionate about technology and communicating that to a technical audience
  • Proficient in creating technical content and inspiring internal subject matter experts for developer audience programs
  • Excellent networking, engagement and relationship building skills
  • Experienced in presenting and speaking to small and large audiences
  • Versed engaging in technical channels as well as social media
  • Developer Marketing experience a strong plus
  • Outstanding communication skills, both written and verbal, with a fluency in English a must, German beneficial
    Agile and experimental, bringing new ideas and moving fast to hit goals
Apply Now

Developer Advocate

Basis Theory

Remote
Developer Relations
🗓
June

Basis Theory provides unbounded encryption and tokenization infrastructure. That means the most flexible, performant and distributed approach to providing these services for the entire internet, working with developers and organizations anywhere in the world. Our vision is to use a mathematical approach to data security to create bliss.

Our Developer Advocate will play a critical role in driving developer strategy including all things community and ecosystem. As the trusted partner of our product and engineering teams, you will be tasked with building relationships and coordinating all feedback/communication between them and our developers with respect to implementations and overall platform development.

Basis Theory is backed by world-class institutional investors as well as a group of highly strategic (and accessible) angels and operators. We are intentionally distributed, with an acute focus on diversity, and smile before every meeting.

Responsibilities
  • Build demos, SDKs and sample implementations to help successfully onboard early customers onto the platform
  • Work alongside and in the product and engineering teams to maintain all developer documentation
  • Work with the teams to produce the technical tools, tutorials and other educational materials necessary to create an amazing developer experience
  • Represent Basis Theory as the technical voice through blog posts and at events where applicable.
  • Work alongside clients implementing Basis Theory APIs via email and slack to ensure seamless integrations
  • Partner in the development of an API roadmap to meet the needs of developers globally
Key Experience
  • 2+ years in evangelism, education or other public-facing technical roles.
  • Experience working with API technologies and a desire to work with security focused solutions.
  • A strong track record of speaking, presenting and teaching highly technical topics.
  • A clear passion for both creating software and engaging in live communities.
Apply Now

Head of Community

Unshackled Ventures

Remote
Community Management
🗓
May
What you will do

Community & event management

  • Plan and produce Unshackled Ventures online and offline community engagements with portfolio companies, immigrant operators, key stakeholders, and partners.

This will include:

  • Management of our online community platforms, including Slack and Twitter.
  • Collaboration with the investment team to lead our University Fellows and Roundtable Program.
  • Organizing and designing in-person events, virtual events, webinars, and intimate group meet-ups that facilitate connectivity across our founder, venture and LP communities.
  • Constantly gathering feedback from the community and creating strategy on those insights.

Portfolio Support

  • Identify topics that resonate with the founder community for ongoing touch-points and event based themes and ideas.
  • Support the onboarding of Portfolio Companies into our network; leveraging Unshackled founder resources and active approach to supporting our founders.

Non-Core Responsibilities:

Community Operations

  • Support, manage, and optimize Unshackled no-code tech stack and day-to-day community operations, including Unshackled’s website.
  • Design frameworks to measure and report the ROI/outcomes of community engagements with portfolio companies, key stakeholders, and partners.

Content

  • Develop and execute our content strategy.
  • Manage social media accounts (Twitter, Substack, Medium, Instagram, LinkedIn).
  • Develop and execute a holistic strategy to drive awareness, engagement, and retention across our community of aspiring immigrant entrepreneurs.
Who you are (qualifications)
  • At least 2–5 years of work experience in a relationship driven role with community management/building experience, events and content driven work, sales, business operations, customer experience or managing client-focused programs.
  • Passionate about being a community and customer advocate. You are deeply empathetic and understand why community voices are so important.
  • Excellent relationship-building skills; able to build rapport with a wide variety of personalities; you are a people person who brings a community together; high EQ/Low ego.
  • Clear and effective communicator, both oral and written, with the understanding of how to leverage networks; comfortability with public speaking in virtual and in-person formats.
  • Ability to adapt quickly to a fast-paced environment; Comfortable completing complex tasks and projects with minimal guidance and reacting to situations that require a quick turnaround with appropriate urgency.
  • Experience in event planning, familiarity with virtual event production and platform/tools, digital marketing and/or content creation a plus
  • You’re able to zoom-in and zoom-out with ease: you aren’t afraid to get your hands dirty, but can easily push the team to think about “big picture” strategy.
  • Experienced in launching, leading, and scaling programs in a fast-paced environment.
  • You’re hungry to learn and grow in a fast-paced environment, and want to work in a fund where you can really make a difference.
How We Work (our culture)
  • Curious — Our team has an experimental mindset, an important principle when building something new.
  • Bias towards action — You have that entrepreneurial tenacity with strong execution chops. Each person on the team should feel empowered to take measured risks with strong judgement.
  • Empathetic — It is tough being a founder and an immigrant. It’s important each person on the team can empathize with our community.

Location: Remote or San Francisco, CA

Apply Now

Community Director

Sora Schools

Remote
Community Management
🗓
May

Sora Schools is looking for a Community Director with experience managing a growing online student experience. This role will involve leading all orientation and onboarding efforts for students and parents, fostering deeper student and parent engagement with the school, and modeling the future of community-based events at Sora. As the first hire in this function, you will also help shape the future of our student body and ultimately Sora.

This is a rare opportunity to join a young, growing team of an innovative virtual high school at a critical stage in the organization's growth. Beyond that, we have a unique product offering that amazes the prospective families we speak to around the world. Parents and students at Sora LOVE our school. Our team is composed of hard-working individuals with a culture of transparency, efficiency, and collaboration.


About Your Role
  • Design incoming parent & student experience, complete with personalized onboarding materials, orientation, and initial connections with the community
  • This also includes developing orientation curriculum to support transition
  • Develop new and existing ways of engaging parents
  • The goal is to clearly define a parent's role in a students journey at Sora
  • Advise and grow current and future student leadership opportunities (i.e. House leadership)
  • Develop a sustainable model to support community growth and new cohorts
  • Manage community events calendar and curate new event types (i.e. mentor lightning talks and student presentations)
Who You Are
  • You have a deep understanding of Discord (or similar) communities & surrounding culture
  • You have at least 3 years of virtual community development or virtual student life experience
  • You are creative and have experience working with/developing for gen-z audiences
  • You are comfortable working with set KPI’s and consistent reporting
  • You are comfortable in a fast-paced, dynamic, small team environment where you'll be setting high level strategy while also doing hands-on implementation, wearing many hats
  • You are passionate about innovative education
Bonus Points!
  • Have experience working in the education or edtech industries
Apply Now

Social Media & Community Manager

Social Media & Community Manager

Remote
Community Management
9/2/2022 8:52 AM

About the job

We are currently looking for a Social Media & Community Manager to help us take our online presence to the next level. If you are up to date with Social Media trends and the ever-changing best practices, and you already have proven experience with nurturing and engaging online communities, then that’s great, you might be a perfect fit! We are a dynamic and creative, international team, which is ready to get you onboard, encourage you, and provide you with growth opportunities.


Key responsibilities:

  • Managing the social media accounts for our SMB and Enterprise products
  • Supporting our team in creating editorial calendars with the best possible content
  • Building and owning the community-focused strategy, helping us to build our Quora, Reddit Profiles, and Facebook Group
  • Engaging in daily social listening and audience engagement across all channels
  • Assisting the team with promptly replying to customers’ questions, concerns, and reviews on social media, referral sites and forums
  • Running experiments to optimize the social media and community strategies
  • Analyzing what’s working and what’s not and offering reports that outline any necessary changes
  • Collaborating with other teams within marketing, employee branding, design, and other internal teams
  • Generating, editing, publishing and sharing daily content to help to grow our community and convert our brand fans into loyal customers with engaging, responsive and captivating media interactions.


Must have experience:

  • Excellent level of English
  • 3+ years of hands-on social media experience - both organic and paid
  • Previous experience of working across the major social media platforms: Facebook, Twitter, LinkedIn, Instagram and Tik-Tok
  • Experience in planning and leading community initiatives
  • Proficient in creating short copy content related to posts
  • Data-driven approach


Salary range:

Contract of employment: 8 000 - 10 000 PLN gross/month


Extra perks:

  • remote work - learn more about our remote work culture right HERE
  • home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
  • home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program - up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
  • flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities
  • wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc.
  • modern equipment - most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more!

Apply Now

Community Lead

Graphy

Remote
Community Management
1/26/2022 9:24 AM
Intro 👋

The most exciting parts.

  • Change the way teams work with and visualise data. What makes this such a complex and exciting challenge is striking the balance between building something powerful, flexible, and robust, yet intuitive enough for any user regardless of their technical ability or background.
  • Zero to one. As one of the founding members of the community team, you'll have the opportunity to define the strategy for how we create a movement around collaborative data stories. You'll be the primary contact person for our customers during our beta and set up the infrastructure for scaling community & customer support work moving forwards.
  • Constant stream of new challenges. The pace at which Graphy is growing brings new technical and business challenges each day. There's a very large and exciting opportunity ahead for us which requires us all to wear multiple hats and leverage each other's skills.
We are Graphy 📊

We're on a mission to reimagine how teams work with data.

Graphy is the all-in-one data collaboration platform where teams create beautiful and interactive dashboards, loaded with data from apps teams already use and love.

We are built with remote-first processes with co-working space options available. Backed by top tier VCs and Angel investors, we have an ambitious roadmap and are growing our team.

The opportunity 😎

Hiring remotely in the UK/Europe (GMT to GMT+2)

We’re looking for a Community Lead to join our remote team as one of Graphy's first Marketing hires, responsible for supporting our users and building a community of data lovers. You’ll be among our first community leads on this exciting journey and will have the opportunity to establish a sustainable foundation for community growth.

Bring your learning mindset and your positive attitude – we're looking forward to meeting you!

What you'll do 👩‍🏫
  • Be the primary point person for all new users, onboarding them to Graphy and empowering them to be successful throughout their product journey
  • Develop a strong understanding of the customer needs, use cases, and feature requests and be the internal voice of the customer
  • Identify and recruit partners & influencers who can be powerful advocates for Graphy by sharing their own data stories, graphs, and templates
  • Design a community development strategy that brings all our users together around the shared purpose of giving more people data superpowers
  • Set up the Customer Support infrastructure, including tooling, content (help centre, onboarding guides), and managing community & social media channels
What we look for 👀
  • Clear and persuasive communicator, able to sell the vision and value of Graphy as well as being an empathetic, attentive listener
  • An excellent knowledge of the startup & SaaS space, with clear opinions on how to develop community
  • Self starter and entrepreneurial drive, able to build something from nothing
  • Good knowledge of community platforms (e.g. Slack, Discord), CS tools (e.g. Zendesk, Intercom), and social media
  • You are technical enough to liaise well with the product and engineering teams on critical issues, bug reports, and being able to translate back-and-forth for customers
  • To be based in the UK/Europe (GMT to GMT+2) and happy to work in a remote team
Benefits 🤩

💸  Competitive salary & options package

👩‍💻  Remote-first processes with co-working space options available

📅  Flexible working

💻  New equipment to build your own workspace (fully specced MacBook Pro, monitors, software etc.)

📚  Kindle + ebooks

⚠️  No agencies, recruiters or outsourcing companies.

👉 Apply now 👈

If your circumstances require any special arrangements at any stage of our interview process, please let us know. In your application, please feel free to note which pronouns you use (for example - she/her, he/him, they/them, etc).

We're looking forward to hearing from you!

The Graphy team 📊

💡 Couldn't find the job opening you were looking for? No problem at all – head here to connect with us and you'll be the first to hear about our exciting new roles 🚀

Apply Now

Developer Advocate

Akita

Remote
Developer Relations
12/22/2021 3:42 PM

Akita is looking for our first developer advocate to take the lead on realizing this vision. We're looking for someone passionate about communicating with our developer community to understand their needs and where Akita can be most valuable.

What is Akita?What part of my system is falling down? Why is my endpoint slow? What services am I calling?

Today, answering these questions requires developers to dig into logs, metrics, and traces—and this scavenger hunt is only if you're lucky enough to have observability installed! At Akita, we're building the first API-centric observability platform to make observability accessible for all developers.

Two of the coolest parts of Akita's approach are 1) the ability to observe system behavior simply by dropping in and watching API traffic and 2) the ability to automatically model service-wide API behaviors across services. You can read about our approach to developer experience in this blog post.

Akita was founded by Jean Yang, previously a CMU professor with over ten years of experience in programming systems research and over two years of experience with Taylor Swift memes on Twitter.

Akita is backed by two of the top VC firms, as well as a major NBA player and some other incredible angel investors. 🏀😇

What will you do at Akita?
  • You'll be Akita's User Zero. Developer experience is incredibly important to us at Akita—and the most important part of that is understanding what our users want. We want you to be the our first user, testing out—and even getting involved in prototyping—new features so we can be well-positioned to show users how to use the product, as well as anticipate user needs and pitfalls.
  • You'll represent Akita user goals to the rest of the team. Listening to our users is the #1 way we drive product decisions at Akita and you'll play an important role in that. You'll be in our Slack and on user calls, understanding our users' end-to-end workflows and how Akita helps them with their pain points. You'll communicate your findings in the form of notes, videos, and feature suggestions to the rest of the team.
  • You'll close the gap between the Akita product and user goals. For many users, there will be a gap between what currently exists in terms of the product and docs and a seamless user experience. You'll work with the rest of the team in making the docs a welcoming and helpful destination for users to understand the product and how they can reach their goals. You'll also work with the rest of the team on prototyping dashboards and integrations that make the Akita product easier to use.
  • You'll build awareness about Akita. We're just at the beginning of the developer world understanding how Akita can help them understand their systems! You'll work with the rest of the team and our users to Tweet, write blog posts, and make videos and livestreams about the problems we're solving at Akita and how Akita helps.
  • You'll grow our user community. As the person on the ground in our user community understanding who they are and what they want, you'll also be the best-positioned team member to grow that community. You'll build our playbook for turning users into engaged members of our community.
About you
  • You're a builder. You have substantial experience building from the ground up, whether it's apps or products. You're passionate your craft and want to be on a team where people feel the same. We do not require that you've worked as a developer advocate before or that you have a college degree.
  • You've got some devops scars. You have 5+ years either working directly with observability or monitoring tools, or working with teams who have. You understand where our users are coming from and can speak their language.
  • Developer experience is important to you. You've worked in roles that require building user empathy for developer-facing products. You have experience doing user interviews and are excited about doing more of them. You have strong attention to detail and are obsessive about understanding user goals.
  • You're comfortable sharing drafts, getting feedback, and iterating. You have experience working closely with others and changing course based on feedback. You find this way of working fun.
  • You’re scrappy. You know what it takes to ship a high-quality product (or blog post!), but you’re also happy taking judicious shortcuts to get feedback faster. Ideally, you'll have worked on a small, fast-moving team and scaled with it.
Apply Now

Developer Advocate

Roboflow

Remote
Developer Relations
12/22/2021 6:18 PM

Overview Roboflow now has over 60,000 users and we’re looking for someone to help nurture them and amplify their stories. We’re looking for someone who loves interacting with users, is excited to dive into the existing community head first, and has ideas to engage the community with new ideas going forward.

Previous experience building community at a developer tooling company is a huge plus. Technical skills are not required but would be valuable in helping to get in the headspace of our audience.

What You’ll Do This role is part content marketing, part evangelist, part social media, and part business development. Your long-term objectives will be helping us get computer vision on the radar of every developer, and ensuring that whenever people think “computer vision”, they think “Roboflow”.

We have a solid foundation to build on. There are already over 60,000 users of our platform that we can use to seed the community. And with our launch of Roboflow Universe, a community space where users can share datasets and pre-trained models with each other, we now have thousands of publicly accessible user projects we can use to grow our audience even further.

You will work in conjunction with a full-stack engineer on building Roboflow Universe into the preeminent community for computer vision APIs and datasets.

Requirements of this role include:

  • Excellent verbal and written communication skills
  • Enthusiasm for machine learning and increasing accessibility to transformative technology
  • Experience in a customer-facing role (broadly): marketing, customer service, or similar
  • A passion for developing relationships and helping others succeed
  • The curiosity to learn whatever skills may become necessary (for example, the basics of computer vision)

Responsibilities To give you an idea of what it will be like to work here, here are a few projects you will be in charge of:

  • Roboflow Universe editorial (selecting projects to feature, interfacing with users, curating READMEs, categorizing projects etc) on https://universe.roboflow.com
  • Ideating and running contestsCommunity spotlight blog posts like these https://blog.roboflow.com/using-computer-vision-microbiology/
  • Writing customer case studies like these https://blog.roboflow.com/computer-vision-people-counting-atos/
  • Moderating a forum or subreddit
  • Crafting our weekly newsletter
  • Propagating content to social media
  • Launching the Roboflow user support forumIdentifying and interfacing with influencers
  • Empowering community members with things like swag
  • You may also have or quickly develop ideas for amplifying and expanding our community even more -- and we can’t wait to support those as well.
Apply Now

Community Manager

StudyStream

Remote
Community Management
12/22/2021 3:06 PM

StudyStream is a video platform that allows students to be more productive while studying. StudyStream has seen over 4 million unique users and 16 million study hours over the last 4 months, with 30,000 daily active users spending on average 90 minutes per day on the platform. Students from around the world love us. How do we know? #StudyStream has grown entirely organically to over 250 million views on TikTok over the last six months. We also currently host the largest study Discord server (at 420k students) which also grew entirely organically. We've just closed our seed round so are well-funded and growing quickly!

Our Values

Promise to Students: We're committed to the future of social learning. We want to provide the best experience for students with our product and so we aim to exceed user expectations on a consistent basis.
Passion for Progress: As a company, we care deeply about growth and innovation through learning, reflecting and taking action.
Ownership: We have a culture of operating with accountability and ownership. We encourage team members to take psychological ownership of tough challenges and to take action to solve it.

About the role

You are passionate about hard problems and building community. You will be our lead community manager and you will work closely with the founders.

About you
  • Minimum 2 years of work experience (we can be flexible here)
  • Comfortable with public speaking
  • Natural with relationship management and working with platform Creators
  • Ability to produce social media content
  • Management of social media platforms
  • Video editing skills (preferred)
  • Flexibility and ability to work after hours
Why you should join StudyStream 🚀🚀

We have got some big dreams and the traction to show we're on the right track. Students currently spend time on YouTube, Netflix, Instagram while they are studying. Our vision is for StudyStream to be the go-to platform for studying.

Benefits
  • Generous salary and potential equity upside
  • Healthcare benefits (medical, dental, vision) and 401(k)
  • Completely remote with flexible work hours
Apply Now

Community Manager

Kitemaker

Remote
Community Management
12/22/2021 2:57 PM

Kitemaker is building the tool for the best product development teams in the industry. It replaces project management tools and issue trackers with a fast and collaborative alternative. We're passionate about figuring what makes teams build awesome products. And we believe that the best tools should help teams get healthier product development processes, be happier, and build better products.

This is a unique opportunity to join a funded early-stage startup and have a massive impact on our product, culture, and direction. It's a lot of work and a roller coaster ride. But, if you are up for it, you can join us in replacing the most hated software development tools and have a significant impact on our customers.

We're supported by some of the world's leading investors, including Y Combinator, EQT Ventures, and a bunch of amazing angels.

About the job:

  • Play a key role in establishing the marketing and growth strategies for Kitemaker
  • Deeply understand the product and help us carve out marketing and growth activities.
  • Ensure that we have good and consistent messaging across marketing, landing page, emails etc. ranging from top-of-funnel all the way down to our current customers.
  • Plan and work with content marketing and organic social marketing.
  • Work with activities towards our community and help it grow.
  • Working cross-functionally with product, marketing, engineering, and other business partners ensure we have the best possible messaging and marketing strategy.
  • Contributing to the overall strategy and decision-making about product direction.

What can make you a great candidate:

  • Likes to get stuff done, and hungry for results.
  • Previous work experience doing growth and marketing at an early company. A bonus if you've been in a Product Marketing Manager role.
  • An ability to frame strong rationales for marketing decisions that persuade peers and managers.

What we look for in people:

  • A self-starter mindset mixed with deep enjoyment of collaboration.
  • A passion for listening and learning from users; at Kitemaker, everyone talks to users.
  • An appreciation for others' feedback to help you improve in your role, the way you work, and how you work together as a team.
  • A good communicator of abstract ideas and concepts.
Apply Now

Social Media & Community

Filta

Remote
Social Media
12/22/2021 2:55 PM
The Role:

We need someone to build our social media efforts from the ground up and run them how you see fit. You'll have a ton of leeway to build community, engage with people, build systems, and define voice.

The company:

Filta is the face filter NFT marketplace. We partner with creators to release limited edition face filters for their fans to use on social media. You'll get to work with amazing people pushing the boundaries of what is possible in AR/VR/Web3 and enable some of the best artists in the world to create gorgeous work. We're backed by YCombinator and (a bunch of awesome unannounced investors that I can tell you about in person). The best part: we're one of the rare companies that has extreme growth potential where the product is also a ton of fun — so why not join the journey?

Responsibilities:

-Brainstorming and executing on strategic initiatives to grow the community (on the artist AND user side) from tens to millions
-Brainstorm product ideas that give back to our most active members
-Creating text/image/video content
-Build a deep sense of connection between Filta and the community
-Posting across all social channels on a regular basis
-Supporting partner artists in promoting their latest drops
-Monitoring all social channels and engaging with people on a daily basis
-Setting up and managing Sprout/Hootsuite/whatever to crosspost across all social channels (Twitter, Insta, TikTok, maybe even a YT channel at some point)
-Managing our Discord server

Required Skills:

-You're a degen that has a natural interest and knowledge of the crypto space
-You're deep on the influencer/celebrity side and can talk about the latest TikTok trends/weird streamer drama/etc.
-Expert in social media management, publishing, engagement, and analytics tools
-Strong aesthetic

Apply Now

Community Coordinator

Peer 2 Peer University

Remote
Community Management
10/4/2021 11:22 AM

Peer 2 Peer University (P2PU) is a U.S.-based non-profit organization that supports peer learning around the world through a model we call learning circles: study groups that meet in public spaces to work through free educational materials together. We are a small team with staff in Berlin, Cape Town, Detroit, and Phoenix.

Our role supporting learning circles is multifaceted: we build open source software for managing meetings, we train groups to facilitate learning circles, we maintain an online community for facilitators, and we develop and curate open educational resources. In late 2021, we’re launching two exciting new initiatives: an institutional membership program for library systems (“Teams”) and a pilot for credit-bearing learning circles in partnership with College Unbound.

We are searching for a Community Coordinator with a background in community experience and customer support to oversee our existing virtual community, help support our new initiatives, and define a meaningful overlap between the two. To start, the community coordinator role will be a 4 day/week contract position (32 hours/week; ideally Monday-Thursday) for one year with the hope and intent to extend. You can be based anywhere so long as your working day overlaps with 9–12PM Eastern US time. Salary starts at USD $40,000.

Primary Responsibilities
  • Manage asynchronous support channels (forums, email, social media) to answer questions and orient new community members (approx. 5–10 inquiries/week)
  • Contribute to ongoing maintenance of P2PU’s user-facing documentation and community-curated course library
  • Collaborate with Production Lead to document community stories and insights across public news channels (newsletters, blog posts, social media)
  • Collaborate with team to coordinate and host regular community events (monthly calls, yearly gatherings)
  • Run at least 1 learning circle per year to gain experience with the model, test P2PU’s software tools, and explore new learning materials
  • Work with Partnerships Lead to build Teams relationships through onboarding, facilitation training, 1:1 support hours, and quarterly check-in calls
  • Shape the presentation and offerings of the library membership program by documenting success stories and collecting member feedback on desired updates to learning materials, software features, and support systems
  • Coordinate with partners at College Unbound to support students participating in learning circles for academic credit
Qualifications
  • Strong communication skills in English (both verbal and written) across a variety of mediums and audiences (including those with limited English or digital literacy). Communication skills in other languages are a plus!
  • Comfortable using or learning Google Suite, Gitbook, Discourse, Mailchimp, Wordpress, and Github. (A basic understanding of writing Markdown will come in handy too.)
  • Systems thinker who instinctually considers how everything we do contributes to the bigger picture.
  • Intellectually curious and deeply passionate about challenging the hegemony of formal education through community-based learning. Desire to learn new things about both technology and education.
  • Organized self-starter able to set and meet deadlines, proactively communicate, and create or improve internal processes when needed.
  • Comfortable working in a distributed/online setting with colleagues across a 9-hour time zone range and able to travel globally up to 4 weeks/year (when it’s safe to do so).
To Apply

Please send a resume and a short cover letter to thepeople@p2pu.org with “Community Coordinator” in the subject line by September 20, 2021. In your cover letter, please let us know how this work aligns with your personal and professional interests and why you are well suited for the job.

P2PU does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply Now

Head of Developer Relations

Rarible DAO

Remote
Developer Relations
9/2/2021 3:18 PM

Rarible DAO is a decentralized organization governed by $RARI tokenholders. The organization is focused on growing the ecosystem of projects and creators in the broader Rarible Ecosystem, which includes rarible.com (NFT marketplace with $40 million trading volume in April 2021) and many other projects building on Rarible Protocol.

Decentralized Autonomous Organizations (DAOs for short) are the next generation crypto-native entities that in many ways are considered the future of work and governance.  

Join our decentralized, motivated and fully remote team building the NFT ecosystem of the future.

Head of Developer Relations

Rarible recently launched the Rarible Protocol, and we are in the early phases of growing out an ecosystem of projects building on top of it. This is an exciting position at the intersection of our developer community and  cutting edge NFT projects.

Responsibilities
  • Develop and execute the strategy to increase the number of developers who regularly interact with and build on RARI Protocol
  • Work with marketing teams to develop content marketing, from blog posts, web copy, email marketing and newsletters
  • Manage the developer journey from website to documentation to tools
  • Create inspiring product demos, tutorials, and other videos to use for events and web marketing
  • Lead the execution of Rarible protocol hackathons and manage participation in third party hackathons
  • Manage and grow developer communication channels such as Discord, Telegram, Discourse, Stackoverflow, etc.
  • Moderate discussions on the RARI Protocol developer forums, ensuring that topics are on point and that questions are responded to well and in a timely fashion (either personally or through the community participants)
  • Capture, analyze, and share relevant developer insights with the product and engineering teams
  • Collaborate with product teams to launch new services, features, and enhancements effectively through the developer community
  • Look to grow and discover new ways to better serve the Rarible protocol technical community
  • Handle technical question and act as liaison with the Rarible protocol teams
Requirements
  • Great communication skills
  • Technical writings: Protocol docs, Guides
  • Developers support
  • Representing Rarible at community events and hackathons
  • Solidity development experience is a big advantage
What Rarible DAO offers

📍 Working for a rapidly expanding global distributed network / protocol

📍 Complete immersion into DAOs and the future of work

📍 Extreme flexibility (hours, location, etc)

📍 Great compensation packages and vacation

Apply Now

Community Manager

OpenSea

Remote
Community Management
8/29/2021 10:38 AM

OpenSea is the first and largest marketplace for non-fungible tokens, or NFTs, which are digital goods endowed with property rights. Applications for NFTs include collectibles, gaming items, domain names, digital art, and many other items backed by a blockchain. NFTs have brand new properties that go beyond traditional digital items: they’re unique, provably scarce, liquid, and usable across multiple applications. At OpenSea, we're excited about building a brand new economy from the ground up based on true digital ownership and proud to be recognized as Y Combinator's #29 ranked top private company.


When hiring candidates, we look for signals that a candidate will thrive in our culture, where we default to trust, embrace feedback, grow rapidly, and love our work. Our team has varied backgrounds from Stanford, UC Berkeley, Georgia Tech, Waterloo, San Jose State University, DePauw University, SUNY schools as well as those who signed record deals with Universal Music Group instead of pursuing a traditional college education. While we have experience at many of the FAANG companies, we've also worked at places like Artsy, Lime, a varying degree of start ups as well as a self-made jewelry business.


At OpenSea, we know it's critical to celebrate and support our differences. Employing a team rich in diverse thoughts, experiences and opinions enables our employees, our product and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


OpenSea is looking for an entrepreneurially-minded individual to act as an evangelist, liaison, and onboarding specialist. Ideally, this individual would be a self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company.


Responsibilities

- Onboard new users and ensure their continued success as NFT traders.

- Provide customer support via Zendesk, Discord, Slack, and Telegram.

- Maintain and promote a vibrant community culture.

- Synthesize insights from community interactions and surface critical issues to the engineering team.

- Audit new collections and projects applying for more visibility on OpenSea.

- Preemptively protect buyers from fakes and responding to reports.

- Keep internal and external informational resources up to date in an environment of rapid iteration.

- Contribute ideas and effort to our brand, content, and community strategies.


Desired Experience

- Ability to provide support for questions that arrive outside of American timezones (Europe, Africa, and Asia)

- Understanding of and passion for decentralized technology.

- Strong work ethic, hustle, communication, writing ability, and business development sensibility.

- Comfort with semi-technical tasks like using an admin panel and running scripts from the command line or willingness to learn how to do them.

- Deep curiosity, relentless resourcefulness, and a growth mindset.

- Perfect comfort with frequent context switching.

- Ability to effectively prioritize tasks in a rapidly shifting landscape.

- Patience for helping out the new and unacquainted!

- (nice to have) Experience leading a community.

- (nice to have) Marketing experience.

- (nice to have) Experience writing HTML.

- (nice to have) Familiarity with WordPress.

- (nice to have) Deep experience using decentralized technologies.

APPLY FOR THIS JOB


Apply Now

Community Program Manager

Picsart

Remote
Community Management
8/16/2021 8:33 PM

Picsart is hiring a Community Program Manager to join our growing Creator Community team. You will work closely with the Senior Manager, Creator Community and User Research team to manage our creator advisory boards and product feedback loops. You’ll also have the opportunity to collaborate with the greater Creator Success division to launch a new product community.

The ideal candidate is proactive, analytical, organized, and an excellent communicator. This position can be based in New York, Miami, London, Edinburgh, or Glasgow and reports directly to the Senior Manager, Creator Community in San Francisco, CA.

Responsibilities
  • Own day-to-day management of our community feedback initiatives and programs (eg. Masters Advisory Board), from selecting new advisory board members to coordinating session topics with product managers
  • Leverage qualitative and quantitative data to advocate for Picsart creators and influence the product roadmap
  • Collaborate with Creator Support, User Research, and Product teams to develop actionable creator and product feedback loops
  • Develop a strategy and workflow to coordinate user research requests with advisory board members
  • Partner with Creator Operations team to launch an online forum for advisory board members

Qualifications
  • 2-3 years experience in community management, user research, or related fields;
  • Prior experience managing a product community forum and leveraging community platforms and tools (eg. inSided);
  • Prior experience conducting user research interviews and focus groups;
  • Prior experience working cross-functionally with Product, Support, International Growth, and Marketing teams;
  • Strong written and verbal communication skills in English;
  • Strong executor who can manage multiple work streams;
  • Comfortable working across teams, time zones, and cultures;
  • Prior experience working with project management tools (eg. Asana, Jira) is a plus;
  • Passion for visual arts (illustration, photography, mixed media, etc.) and creator economy is a plus;
  • Written and spoken knowledge of at least one other language other than English is a plus

#LI-REMOTE

What we seek and value most in our candidates
Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment.  
Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law.
Picsart, Inc. is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.
ABOUT US
Picsart is the world’s largest creative platform and a top 20 most downloaded app of 2020. Every month, the Picsart community creates, remixes and shares over a billion visual stories using the company’s powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates and more. It is available in 30 languages for free and as a subscription on iOS, Android and Windows devices. Picsart is backed by Sequoia Capital, DCM Ventures, Insight Partners, and Siguler Guff & Company.
Apply Now

Community Builder

Weekend Fund

Remote
Community Management
6/28/2021 12:42 PM

At Weekend Fund we invest $100k-$250k checks into early-stage startups around the globe across consumer and B2B. We’re seed investors in Pipe, MainStreet, Deel, Dukaan, Mindbloom, Poparazzi, Ready, Superplastic, Blueland, and many other great companies. While early, the fund is in the 100th percentile when compared against hundreds of other funds using AngelList’s performance calculator.

We’re now on our third fund and eager to bring someone on to double down on community building projects.

Responsibilities

Your mission is to build a community that provides real value to Weekend Fund portfolio founders, LPs, and co-investors. This may include:

  • Hosting private discussions with experts in emerging fields
  • Managing Weekend Fund’s social presence on existing and new channels
  • Organizing monthly portfolio founder jam sessions
  • Connecting portfolio founders with experts in our network when requested
  • Supporting us in new experiments
  • Strategizing and executing new projects to improve the engagement across the Weekend Fund community

While you will have opportunities to learn about investing and support us in sourcing great companies, this is not an investment role. This is a part-time position (approximately 10-20 hours per week).

What we’re looking for

We’ll take our time to find the right person who is:

  • Experienced in community building. This doesn’t have to be through a formal company role.
  • Humble and eager to do both fun and not so fun managerial tasks.
  • Intellectually curious and deeply immersed in tech.
  • Incredibly driven and autonomous. You need to be able to come up with your own work.
  • Attentive to detail. It’s a good thing if you obsess over presentation and the “small” things because they matter.
  • A natural relationship builder. You bring positive energy to each interaction.
  • Playful and tasteful. You bring people smiles while being professional.
  • Extremely creative with a history of publishing great content on the internet through a blog, podcast, Twitter account, etc.
  • Optimistic and realistic!

We’re a distributed team and hire globally; however, it’s important for candidates to have significant overlap with Eastern Time working hours. We realize this may be too challenging for some parts of the world.

Apply Now

Developer Advocate

CrateDB

Remote
Developer Advocate
6/27/2021 5:19 PM

We are looking for a Developer Advocate (m/f/x) to position Crate.io with developers globally and grow an active community where developers can learn about, try out, adopt CrateDB and provide feedback to our product teams.

ABOUT THE ROLE


This role will lead the company’s developer engagement, to help, inspire, educate, and grow the CrateDB developer community, as well as systematically collect relevant product feedback from the community to improve Crate’s product development. This role is a combination of developer evangelism and developer marketing.
     
YOUR RESPONSIBILITIES

  • Build a developer engagement strategy to aggressively grow Crate’s global developer community and ensure high levels of satisfaction among that audience.
  • Identify lead users and early adopters and integrate them in the development process
  • Actively engage and interact with the developer community at the technical level
  • Collect structured community feedback for efficient use of Crate’s product development and management team
  • Create technical and educational content and work with Crate developer evangelists to share expertise and know-how with the developer community
  • Understand developer audience’s needs, where developers go (events, third party sites, meetups etc) and create developer engagement opportunities
  • Support digital marketing with technical and educational content for a developer resource center, including blog posts, whitepapers, videos and presentations
  • Determine industry events for Crate evangelists to speak to developers globally (in person or virtual) who are interested in using CrateDB
  • Actively seek speaking opportunities and represent the technology
  • Identify third party websites, including open source sites and find paths to encourage trial downloads of CrateDB
  • Engage with our partners to leverage their developer communities and programs and include CrateDB
  • Work with Crate developer evangelists, encourage engagement with community members for knowledge sharing and best practice on user stories
  • Capture developer stories from Crate customers and share peer-to-peer among the community

WHO YOU ARE

  • 3+ years of relevant experience in developer relations, as product advocate, evangelist or as product manager, ideally in high-growth technology companies
  • Technical background in computer science and / or engineering
  • Experience in application development, databases and or machine data a strong plus
  • Enjoys to test and explore new technology, outgoing personality
  • Proven track record for building and growing a developer community
  • Passionate about technology and communicating that to a technical audience
  • Proficient in creating technical content and inspiring internal subject matter experts for developer audience programs
  • Excellent networking, engagement and relationship building skills
  • Experienced in presenting and speaking to small and large audiences
  • Versed engaging in technical channels as well as social media
  • Developer Marketing experience a strong plus
  • Outstanding communication skills, both written and verbal, with a fluency in English a must, German beneficial
    Agile and experimental, bringing new ideas and moving fast to hit goals
Apply Now

Developer Advocate

Basis Theory

Remote
Developer Relations
6/13/2021 11:31 AM

Basis Theory provides unbounded encryption and tokenization infrastructure. That means the most flexible, performant and distributed approach to providing these services for the entire internet, working with developers and organizations anywhere in the world. Our vision is to use a mathematical approach to data security to create bliss.

Our Developer Advocate will play a critical role in driving developer strategy including all things community and ecosystem. As the trusted partner of our product and engineering teams, you will be tasked with building relationships and coordinating all feedback/communication between them and our developers with respect to implementations and overall platform development.

Basis Theory is backed by world-class institutional investors as well as a group of highly strategic (and accessible) angels and operators. We are intentionally distributed, with an acute focus on diversity, and smile before every meeting.

Responsibilities
  • Build demos, SDKs and sample implementations to help successfully onboard early customers onto the platform
  • Work alongside and in the product and engineering teams to maintain all developer documentation
  • Work with the teams to produce the technical tools, tutorials and other educational materials necessary to create an amazing developer experience
  • Represent Basis Theory as the technical voice through blog posts and at events where applicable.
  • Work alongside clients implementing Basis Theory APIs via email and slack to ensure seamless integrations
  • Partner in the development of an API roadmap to meet the needs of developers globally
Key Experience
  • 2+ years in evangelism, education or other public-facing technical roles.
  • Experience working with API technologies and a desire to work with security focused solutions.
  • A strong track record of speaking, presenting and teaching highly technical topics.
  • A clear passion for both creating software and engaging in live communities.
Apply Now

Head of Community

Unshackled Ventures

Remote
Community Management
5/16/2021 12:18 PM
What you will do

Community & event management

  • Plan and produce Unshackled Ventures online and offline community engagements with portfolio companies, immigrant operators, key stakeholders, and partners.

This will include:

  • Management of our online community platforms, including Slack and Twitter.
  • Collaboration with the investment team to lead our University Fellows and Roundtable Program.
  • Organizing and designing in-person events, virtual events, webinars, and intimate group meet-ups that facilitate connectivity across our founder, venture and LP communities.
  • Constantly gathering feedback from the community and creating strategy on those insights.

Portfolio Support

  • Identify topics that resonate with the founder community for ongoing touch-points and event based themes and ideas.
  • Support the onboarding of Portfolio Companies into our network; leveraging Unshackled founder resources and active approach to supporting our founders.

Non-Core Responsibilities:

Community Operations

  • Support, manage, and optimize Unshackled no-code tech stack and day-to-day community operations, including Unshackled’s website.
  • Design frameworks to measure and report the ROI/outcomes of community engagements with portfolio companies, key stakeholders, and partners.

Content

  • Develop and execute our content strategy.
  • Manage social media accounts (Twitter, Substack, Medium, Instagram, LinkedIn).
  • Develop and execute a holistic strategy to drive awareness, engagement, and retention across our community of aspiring immigrant entrepreneurs.
Who you are (qualifications)
  • At least 2–5 years of work experience in a relationship driven role with community management/building experience, events and content driven work, sales, business operations, customer experience or managing client-focused programs.
  • Passionate about being a community and customer advocate. You are deeply empathetic and understand why community voices are so important.
  • Excellent relationship-building skills; able to build rapport with a wide variety of personalities; you are a people person who brings a community together; high EQ/Low ego.
  • Clear and effective communicator, both oral and written, with the understanding of how to leverage networks; comfortability with public speaking in virtual and in-person formats.
  • Ability to adapt quickly to a fast-paced environment; Comfortable completing complex tasks and projects with minimal guidance and reacting to situations that require a quick turnaround with appropriate urgency.
  • Experience in event planning, familiarity with virtual event production and platform/tools, digital marketing and/or content creation a plus
  • You’re able to zoom-in and zoom-out with ease: you aren’t afraid to get your hands dirty, but can easily push the team to think about “big picture” strategy.
  • Experienced in launching, leading, and scaling programs in a fast-paced environment.
  • You’re hungry to learn and grow in a fast-paced environment, and want to work in a fund where you can really make a difference.
How We Work (our culture)
  • Curious — Our team has an experimental mindset, an important principle when building something new.
  • Bias towards action — You have that entrepreneurial tenacity with strong execution chops. Each person on the team should feel empowered to take measured risks with strong judgement.
  • Empathetic — It is tough being a founder and an immigrant. It’s important each person on the team can empathize with our community.

Location: Remote or San Francisco, CA

Apply Now

Community Director

Sora Schools

Remote
Community Management
5/16/2021 12:41 PM

Sora Schools is looking for a Community Director with experience managing a growing online student experience. This role will involve leading all orientation and onboarding efforts for students and parents, fostering deeper student and parent engagement with the school, and modeling the future of community-based events at Sora. As the first hire in this function, you will also help shape the future of our student body and ultimately Sora.

This is a rare opportunity to join a young, growing team of an innovative virtual high school at a critical stage in the organization's growth. Beyond that, we have a unique product offering that amazes the prospective families we speak to around the world. Parents and students at Sora LOVE our school. Our team is composed of hard-working individuals with a culture of transparency, efficiency, and collaboration.


About Your Role
  • Design incoming parent & student experience, complete with personalized onboarding materials, orientation, and initial connections with the community
  • This also includes developing orientation curriculum to support transition
  • Develop new and existing ways of engaging parents
  • The goal is to clearly define a parent's role in a students journey at Sora
  • Advise and grow current and future student leadership opportunities (i.e. House leadership)
  • Develop a sustainable model to support community growth and new cohorts
  • Manage community events calendar and curate new event types (i.e. mentor lightning talks and student presentations)
Who You Are
  • You have a deep understanding of Discord (or similar) communities & surrounding culture
  • You have at least 3 years of virtual community development or virtual student life experience
  • You are creative and have experience working with/developing for gen-z audiences
  • You are comfortable working with set KPI’s and consistent reporting
  • You are comfortable in a fast-paced, dynamic, small team environment where you'll be setting high level strategy while also doing hands-on implementation, wearing many hats
  • You are passionate about innovative education
Bonus Points!
  • Have experience working in the education or edtech industries
Apply Now

Social Media & Community Manager

Social Media & Community Manager

Remote
Community Management
9/2/2022 8:52 AM

About the job

We are currently looking for a Social Media & Community Manager to help us take our online presence to the next level. If you are up to date with Social Media trends and the ever-changing best practices, and you already have proven experience with nurturing and engaging online communities, then that’s great, you might be a perfect fit! We are a dynamic and creative, international team, which is ready to get you onboard, encourage you, and provide you with growth opportunities.


Key responsibilities:

  • Managing the social media accounts for our SMB and Enterprise products
  • Supporting our team in creating editorial calendars with the best possible content
  • Building and owning the community-focused strategy, helping us to build our Quora, Reddit Profiles, and Facebook Group
  • Engaging in daily social listening and audience engagement across all channels
  • Assisting the team with promptly replying to customers’ questions, concerns, and reviews on social media, referral sites and forums
  • Running experiments to optimize the social media and community strategies
  • Analyzing what’s working and what’s not and offering reports that outline any necessary changes
  • Collaborating with other teams within marketing, employee branding, design, and other internal teams
  • Generating, editing, publishing and sharing daily content to help to grow our community and convert our brand fans into loyal customers with engaging, responsive and captivating media interactions.


Must have experience:

  • Excellent level of English
  • 3+ years of hands-on social media experience - both organic and paid
  • Previous experience of working across the major social media platforms: Facebook, Twitter, LinkedIn, Instagram and Tik-Tok
  • Experience in planning and leading community initiatives
  • Proficient in creating short copy content related to posts
  • Data-driven approach


Salary range:

Contract of employment: 8 000 - 10 000 PLN gross/month


Extra perks:

  • remote work - learn more about our remote work culture right HERE
  • home office subsidies - 400 PLN per month (or equivalent) to help with your home office expenses and to maintain your well-being
  • home office set up - you’ll get a one-time bonus for a maximum of 1000 PLN (or equivalent)to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program - up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • ESOP (Employee Stock Option Plan) with a 4-year vesting period and unconditional buyback program
  • flexible working hours and no meeting days– we want to help you to adjust your schedule to your activities
  • wellbeing and mental health culture - mental health helpline, sport card, yoga classes etc.
  • modern equipment - most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more!

Apply Now

Social Media Community Manager

Jeel Media Advertising Agency

Amman, Jordan
Community Management
8/31/2022 5:48 PM
About the job
Social Media Community Manager

Jeel Media is looking for a highly motivated, creative individual Social Media Community Manager with experience and a passion for connecting with current and future clients.


The ideal candidate must be able to create engaging and timely content including keeping social media channels updated and brand-focused with seeking out new social media avenues and ways of connecting with audiences through community management.

Duties and responsibilities:
  • Create timely and engaging content optimized for the platforms used and intended audience.
  • Generate, edit, publish and share daily content (original text, images, or video) that builds meaningful connections and encourages community members to take action.
  • Create editorial calendars (ideas, captions, and design briefs).
  • Maintain strong active relationships with Jeel Media’s clients and act as the primary point of contact for assigned clients.
  • Address client queries effectively and promptly.
  • Manage client requests through appropriate internal channels or management.
  • Community management including discovering customer service opportunities and initiating conversations on behalf of the client.
  • Analyze, listen and report social media actions every month for successes and new opportunities.
  • Develop supporting offline activation and campaigns that support the business objective.
  • Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts
  • Work with teams like (design and performance teams) to create a solid branding message that’s reflected across marketing channels.
  • Attend regular and necessary meetings with clients / weekly meetings and any urgent meetings with the client.
Requirements:
  • 3+ years’ experience of relevant experience, Agency experience is a plus
  • Excellent communications & time management skills
  • Ability to work in a dynamic environment
  • Proficiency in English & Arabic languages; written and spoken
  • Knowledge of online marketing and a good understanding of major marketing channels and social media tools
What We Offer:
  • Competitive salary
  • Collaborative environment with highly experienced colleagues
  • A great learning environment
  • Free coffee, cereals, and fruits at the office.
  • Class A health insurance

Apply Now

Community Manager

OLIVER Agency

Bengaluru, India
Community Management
8/23/2022 7:05 AM
About the job
A LITTLE BIT ABOUT THE ROLE:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage.

We are currently looking to hire a community manager with 2+ year's brand experience to manage social networks for one of the known multinational drink and brewing client based on our client site. This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client.

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.

WHAT YOU WILL BE DOING:
  • A community manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Pinterest, Google) to build brand presence and trust, both online and in-person.
  • The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand.
  • As a community manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community.
  • PR - managing and extending a brand's audience. As a community manager you will engage with all kinds of press -- both positive and negative -- generated.
  • Voice of consumer analysis
  • Prepare Analytical reports + make suggestions
  • Capture trending moments on the Internet and social channels
  • Adept with Influencer Marketing
  • Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.
  • This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters.


WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:


  • Social Media Savvy – knows how to build online communities, engage with customers
  • Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others
  • Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage)
  • Ability to create Content – from reels, to snaps, google pages, LinkedIn page etc
  • Someone who is passionate about F&B brands with a strong aesthetic sense
  • Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.
  • The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage.

Soft skills :

  1. Super prompt to reply
  2. Proactive in responses online and to the client
  3. Confident


A LITTLE BIT ABOUT THE COMPANY:

Established in 2004, we are the first and only company to design, build and run bespoke in-house agencies and ecosystems for brands. Today, we create work that delivers business growth, fame and purpose for over 200 clients in 46 countries and counting.

Our unique model moves at the speed of modern business to drive change from the inside out; working smarter to make our clients’ money go further, and helping them build better solutions, systems and brands. Client solutions include Unilever’s U-Studio (a platform used by almost three-quarters of Unilever's brands globally), adidas’ off-shore hub and PepsiCo’s global digital team.

In 2020 we were ranked #1 in Adweek’s Fastest Growing list (US) and featured in The Drum’s Honours List of the best businesses that helped shape the year.

We are part of the Inside Ideas Group (IIG), which combines specialisms from Adjust Your Set (content and culture), Dare (design, experience and engineering) and Aylesworth Fleming (property marketing).


Inside Ideas Group and its’ affiliates are equal opportunity employers committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All [suitable] applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodiversity, disability status, or any other characteristic protected by local laws.

Apply Now

Community Lead

Graphy

Remote
Community Management
1/26/2022 9:24 AM
Intro 👋

The most exciting parts.

  • Change the way teams work with and visualise data. What makes this such a complex and exciting challenge is striking the balance between building something powerful, flexible, and robust, yet intuitive enough for any user regardless of their technical ability or background.
  • Zero to one. As one of the founding members of the community team, you'll have the opportunity to define the strategy for how we create a movement around collaborative data stories. You'll be the primary contact person for our customers during our beta and set up the infrastructure for scaling community & customer support work moving forwards.
  • Constant stream of new challenges. The pace at which Graphy is growing brings new technical and business challenges each day. There's a very large and exciting opportunity ahead for us which requires us all to wear multiple hats and leverage each other's skills.
We are Graphy 📊

We're on a mission to reimagine how teams work with data.

Graphy is the all-in-one data collaboration platform where teams create beautiful and interactive dashboards, loaded with data from apps teams already use and love.

We are built with remote-first processes with co-working space options available. Backed by top tier VCs and Angel investors, we have an ambitious roadmap and are growing our team.

The opportunity 😎

Hiring remotely in the UK/Europe (GMT to GMT+2)

We’re looking for a Community Lead to join our remote team as one of Graphy's first Marketing hires, responsible for supporting our users and building a community of data lovers. You’ll be among our first community leads on this exciting journey and will have the opportunity to establish a sustainable foundation for community growth.

Bring your learning mindset and your positive attitude – we're looking forward to meeting you!

What you'll do 👩‍🏫
  • Be the primary point person for all new users, onboarding them to Graphy and empowering them to be successful throughout their product journey
  • Develop a strong understanding of the customer needs, use cases, and feature requests and be the internal voice of the customer
  • Identify and recruit partners & influencers who can be powerful advocates for Graphy by sharing their own data stories, graphs, and templates
  • Design a community development strategy that brings all our users together around the shared purpose of giving more people data superpowers
  • Set up the Customer Support infrastructure, including tooling, content (help centre, onboarding guides), and managing community & social media channels
What we look for 👀
  • Clear and persuasive communicator, able to sell the vision and value of Graphy as well as being an empathetic, attentive listener
  • An excellent knowledge of the startup & SaaS space, with clear opinions on how to develop community
  • Self starter and entrepreneurial drive, able to build something from nothing
  • Good knowledge of community platforms (e.g. Slack, Discord), CS tools (e.g. Zendesk, Intercom), and social media
  • You are technical enough to liaise well with the product and engineering teams on critical issues, bug reports, and being able to translate back-and-forth for customers
  • To be based in the UK/Europe (GMT to GMT+2) and happy to work in a remote team
Benefits 🤩

💸  Competitive salary & options package

👩‍💻  Remote-first processes with co-working space options available

📅  Flexible working

💻  New equipment to build your own workspace (fully specced MacBook Pro, monitors, software etc.)

📚  Kindle + ebooks

⚠️  No agencies, recruiters or outsourcing companies.

👉 Apply now 👈

If your circumstances require any special arrangements at any stage of our interview process, please let us know. In your application, please feel free to note which pronouns you use (for example - she/her, he/him, they/them, etc).

We're looking forward to hearing from you!

The Graphy team 📊

💡 Couldn't find the job opening you were looking for? No problem at all – head here to connect with us and you'll be the first to hear about our exciting new roles 🚀

Apply Now

Community Growth Associate

Outsystems

Remote
Community Management
1/20/2022 7:56 PM
Job Description:

A global leader in modern development platforms, OutSystems is focused on enabling any organization to innovate through software. We are changing the way software is built with the low-code platform most preferred by developers and empowering organizations to rapidly create and deploy critical applications that transform their business. To support our growth and commitment to hiring exceptional performers, we are looking for a Community Growth Associate based in India.

We’re looking to grow the OutSystems developer community in India and increase the number of people developing apps with OutSystems, and this is where you come in! In this role, you’ll be central to building and nurturing a community of developers as a part of a global community team. You’ll work closely with local advocates, customers, partners, and other stakeholders to execute programs that focus on growing the OutSystems developer community in India, with a focus on education programs and other growth initiatives.

Are you a community or events professional with a passion for technology and developer events? Are you interested in helping OutSystems developers grow in their careers, or creating more developers through education and training programs? Then you might be a good fit as our Community Growth Associate.

Job Responsibilities and Expectations:
  • Help grow the Education program in India to have more institutions teaching OutSystems as a technology (e.g. Universities, Code Schools/Academies, etc.)
  • Organize developer-focused events such as user groups, hackathons, and classroom type engagements, for both current and new OutSystems developers
  • Work closely with the APAC Community Growth Manager on executing programs in India and collaborate with the global Community team to ensure cross-training and redundancy across time zones (with an emphasis on APAC region)
  • Track metrics to understand the health of the community and the initiatives
  • Listen to the community needs, bringing forward suggestions and plans for improvements and new functions
Desired Skills and Experience:
  • A passion for technology and a readiness to learn OutSystems
  • Experience organizing, planning, and/or managing events
  • Good communicator and collaborator; able to work with a variety of teams and personalities
  • Good presentation, listening, and writing skills
  • Attention to detail with a focus on efficienciesEmpathy and unique ability to understand customer needs
  • Fluency in English, written and spoken (mandatory)
Bonus
  • Experience in a Community Management or other customer-facing role
  • Background in web or mobile development or working with developers
  • Experience with the OutSystems development platform

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve the software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.


Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

  • We grow, change, and innovate, and give our teams the space to be proactive and creative.
  • We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
  • Global colleagues who are as smart, hardworking, and driven as you.
  • Our DNA is disrupting the status quo. It is why our company exists.
  • We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

https://www.outsystems.com/company/careers/


Apply Now

Accountant Community Manager

Gusto

New York
Community Management
12/27/2021 1:09 PM

As our Accountant Community Manager, you will be responsible for launching and overseeing community initiatives and programs, along with advancing Gusto’s community of accountants as advocates – both online and offline – to positively impact brand perception. The role requires engaging and leading customer personas on a variety of community outlets including Connect, Gusto’s thriving online community, other online forums, social media platforms, Slack, in-person groups, and more - aiming to reach all accountant audiences where they are. Since different digital spaces have unique cultures and best practices, you’ll lead the efforts of keeping an evolving and consistent tone, and voice, of Gusto’s brand for accountants across all platforms.

You will be empowered by the Head of Accountant Community and your teammates will include rockstar subject matter experts and the team leading the charge for some of the most innovative Accountant educational and community efforts to emerge in the industry in decades. We believe that the best marketing efforts are without silos and you can expect to collaborate closely with cross-functional teams representing Marketing, Product, Sales, Revenue Operations, and Customer Experience.

Here’s What You’ll Do Day-to-day

  • Understand Gusto’s mission for Accountants and how those customers will contribute to our continued success at Gusto; develop targeted community strategies, plans, and KPI’s aligned to company-segment objectives; own these metrics and be on the lookout for opportunities to improve.
  • Report to leadership Accountant Community performance through key metrics such as audience growth rate, engagement rate, advocacy rates, acts of advocacy, repeat attendance, and brand awareness to name a few.
  • Organize community members to answer surveys and questions for cross-functional teams to improve overall accountant customer satisfaction and save research-and-development costs. Ownership of metrics may include case deflection, active users, conversation engagement (posts, comments, DMs, etc), amount or percentage of answered questions, reduced customer support calls, etc.
  • Gather feedback and insights from community members report out product improvements and offerings. Ownership of metrics will include product ideas, feature adoption, new user-generated content, customer satisfaction, the number of event attendees, etc.
  • Drive new accountant customers, leads, and/or users through community experiences or brand advocates. Ownership of metrics will include new accountant customers (MQLs, AQLs, and Joins), new user/member signups to platforms, active users, conversation engagement rates, etc.
  • Increase successful contribution and positioning of content, actions, and resource to community platforms, projects, and initiatives. Ownership of metrics will include new user-generated content, new user/member signups, the number of event attendees, etc.
  • Improve loyalty and retention through a community of common interest, which includes external (customers) or internal (employees, vendors, etc). Ownership of metrics will include Net Promoter Score (NPS), advocates created, etc.
  • Connect accountant customers to share best practices to drive acquisition, product adoption, customer expansion, and customer lifetime value. Ownership of metrics will include community member retention, community churn, community satisfaction, etc.

Here’s What We're Looking For

  • 3+ years experience in communications, PR, and/or community-related roles.
  • Experience planning and leading community initiatives.
  • Ability to identify, track, and report relevant community KPIs.
  • Very strong project management skills with the ability to work independently and cross-collaboratively in a fast-paced environment
  • Strategic big-picture thinker, that can plot a campaign from idea to execution; ownership mindset.
  • Attention to detail, critical thinking, and problem solver.
  • Creative and enthusiastic problem solver who possesses the ability to lead with authority and influence
  • A data-driven marketer who leans heavily on KPI’s and analysis to identify their next best action
  • Organized, with immaculate attention to detail
  • Clear and precise communication skills, verbal and written.
  • Proficient in applications such as Google word, sheets, slides, and other popular presentation software.
Apply Now

Social Media Community Manager

L'Oréal

Poland
Community Management
12/25/2021 12:28 PM
Do you want to develop your career in social media community management at L'Oréal but there is no opening available now?

Do not worry and leave your CV here so we can back to you when there is one.

As Social Media Community Manager You Will
  • Develop long term PR & social media strategy for brands
  • Manage everyday social media / PR activities enhancing awareness of the brands
  • Cooperate with journalists, agencies
  • Manage and run innovative projects within beauty & lifestyle blogosphere
  • Cooperate closely with brand marketing teams
  • Run CSR projects
  • Manage budgets and use start-up mindset to help business grow further
You Are The Perfect Fit, If You Have
  • 3-4 years of social media & PR management experience, with individual responsibility for projects, budgets and clear KPI
  • Experience in blogosphere (beauty & lifestyle) cooperation and deep understanding and knowledge of influcers' world dynamics
  • Ability to formulate, implement and follow up a social media strategy to deliver growth of awareness objectives
  • Passion for understanding the needs of consumer; ability to interpret them and propose creative, innovative solution to meet these needs
  • Understanding of e-commerce channels
  • Passion for beauty. We love our brands, and truly believe we are making a difference
  • An uncompromising focus on results: brand awareness and image, number of engaged consumers loving our products etc.
  • Attention for details. In our business we cannot compromise on perfect execution
  • Above standard analytical skills to monitor and optimize social media actions and their impact on business
  • Love for engaging people across the company with strong argumentation and enthusiasm for making positive change. Ability for convince, both inside and outside the company, with well-prepared arguments and passion. You will be one who shares brands vision and plans
  • The sort of personality who thrives in a fast moving, quickly changing atmosphere
  • Ability to tackle new problems, address new challenges, and find new, creative ways to progress from day to day
We Offer
  • Friendly and dynamic work atmosphere in diverse environment of the market beauty leader - see how working @ L'Oréal looks like HERE
  • Plenty of opportunities to grow – cross-divisionally and functionally
  • Rich e-Learning package
  • New Activity Based Working & sustainable office in the heart of the city
  • Dedicated Buddy from day one!
  • Attractive benefit package including: sports card, private health care, life insurance, pension package and internal boutique with a discount, product allocations and many more
  • Community engaged in Sports and CSR activities

We Are Open For Candidates With Disabilities.

If you would like to participate in the above-mentioned recruitment process, it is mandatory to include in your resume the following closes:

“ I agree to the processing my personal data by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw included in the CV, recruitment form and other application documents for the purpose and the scope necessary to carry out the recruitment process for the position of Social Media Community Manager“*

[] I agree to the processing of my personal data included in the CV, recruitment form and other application documents for the use in the future recruitment by L’Oréal Polska Sp. z o.o. with its registered office at Grzybowska 62, 00-844 Warsaw.

  • mandatory field

Information clause

The controller of personal data is L’Oréal Polska Sp. z o.o with its registered office in Warsaw (00-844) at Grzybowska 62. Contact with the Data Protection Officer and additional information about the personal data processing carried out by the Company is possible via e-mail address: personal-da@loreal.com .

The processing of personal data is carried out for the purpose of the recruitment process in accordance with Article 6(1)(c) of the General Regulation on Personal Data of 27 April 2016, (hereinafter GDPR). Data processing to a wider extent than resulting from the provisions of labour law, for the purposes of the future recruitment processes will be carry out on the basis of the given consent with accordance with Article 6(1)(a) of the GDPR.

Your personal data will not be disclosed to other entities without your prior consent. Your personal data may be made available and at the request of entities authorized to do so under the law. The controller may, by means of a written contract, entrust to another entity the processing of your personal data to the extent and for the purpose necessary to perform the service. Your personal data will not be transferred to a third country/international organization.

Your personal data will be kept for a period of 2 years from the end of the recruitment process – in which case these data will be processed until the consent is withdrawn.

You have the right to access their data, rectify, delete, object, limit processing and transfer. Your consent may be withdrawn at any time. Withdrawal of the consent will not affect the lawfulness of the processing of your personal data that was made on the basis of your given consent before its withdrawal. A declaration of withdrawal of the consent to the processing of your personal data should be sent to the e-mail or postal address indicated above.

You have the right to lodge a complaint to the President of the Personal Data Protection Office if you feel that the processing of your personal data violates the provisions of the GDPR.

Provision of personal data is voluntary but necessary for the participation in recruitment process. Failure to provision of personal data will result in the inability to participate in the recruitment process.

Apply Now

Head of Community

Here

New York
Community Management
12/22/2021 3:08 PM

We are in a period of very rapid growth (over 80x this year) and need someone to spearhead all activities related to growing and engaging our user base. Our team is still quite small (<10), so you’ll have massive impact on the trajectory of the business from Day One. Moreover, Community is essential to fostering closeness, so our Head of Community role is critical to the company. The Head of Community will work directly with the founding CEO & CTO to engage users with Here and with each other.

What You'll Do
  • Identify user segments currently using Here (or who should be) and determine the right channel to reach them
  • Create product positioning, messages and creative that speaks to target personas
  • Develop, implement and execute programs to engage those users; in short, establish the day-to-day rhythm of the Here community
  • Transform users and user segments into product evangelists
  • Lead strategy for social content creation; work with team to brainstorm and create social content for TikTok, Instagram and Twitter
  • Hire the right team (and engage the right third-parties) to scale our Community programming
  • Identify and recruit additional content creators to engage with Here (both from within our current user base and external to it); lead our product ambassador program
  • Capture feedback from the Community and relay information to Product
Who You Are

You have:

  • Outstanding taste
  • Previous experience as a Community or Marketing Leader for a product with a rabid and passionate fanbase
  • Excellent sense of humor
  • Track record of overdelivering quickly
  • Terrific communication and creation skills
  • You know what data to ask for and how to get it, but you also know when to trust gut instincts
  • Ability to operate with some degree of ambiguity; you have a bias to action because you know that’s the best way to learn
  • Knowledge of all facets of community growth and engagement including outreach, activities & programming, and moderation
Apply Now

Community Manager

StudyStream

Remote
Community Management
12/22/2021 3:06 PM

StudyStream is a video platform that allows students to be more productive while studying. StudyStream has seen over 4 million unique users and 16 million study hours over the last 4 months, with 30,000 daily active users spending on average 90 minutes per day on the platform. Students from around the world love us. How do we know? #StudyStream has grown entirely organically to over 250 million views on TikTok over the last six months. We also currently host the largest study Discord server (at 420k students) which also grew entirely organically. We've just closed our seed round so are well-funded and growing quickly!

Our Values

Promise to Students: We're committed to the future of social learning. We want to provide the best experience for students with our product and so we aim to exceed user expectations on a consistent basis.
Passion for Progress: As a company, we care deeply about growth and innovation through learning, reflecting and taking action.
Ownership: We have a culture of operating with accountability and ownership. We encourage team members to take psychological ownership of tough challenges and to take action to solve it.

About the role

You are passionate about hard problems and building community. You will be our lead community manager and you will work closely with the founders.

About you
  • Minimum 2 years of work experience (we can be flexible here)
  • Comfortable with public speaking
  • Natural with relationship management and working with platform Creators
  • Ability to produce social media content
  • Management of social media platforms
  • Video editing skills (preferred)
  • Flexibility and ability to work after hours
Why you should join StudyStream 🚀🚀

We have got some big dreams and the traction to show we're on the right track. Students currently spend time on YouTube, Netflix, Instagram while they are studying. Our vision is for StudyStream to be the go-to platform for studying.

Benefits
  • Generous salary and potential equity upside
  • Healthcare benefits (medical, dental, vision) and 401(k)
  • Completely remote with flexible work hours
Apply Now

Community Manager

Kitemaker

Remote
Community Management
12/22/2021 2:57 PM

Kitemaker is building the tool for the best product development teams in the industry. It replaces project management tools and issue trackers with a fast and collaborative alternative. We're passionate about figuring what makes teams build awesome products. And we believe that the best tools should help teams get healthier product development processes, be happier, and build better products.

This is a unique opportunity to join a funded early-stage startup and have a massive impact on our product, culture, and direction. It's a lot of work and a roller coaster ride. But, if you are up for it, you can join us in replacing the most hated software development tools and have a significant impact on our customers.

We're supported by some of the world's leading investors, including Y Combinator, EQT Ventures, and a bunch of amazing angels.

About the job:

  • Play a key role in establishing the marketing and growth strategies for Kitemaker
  • Deeply understand the product and help us carve out marketing and growth activities.
  • Ensure that we have good and consistent messaging across marketing, landing page, emails etc. ranging from top-of-funnel all the way down to our current customers.
  • Plan and work with content marketing and organic social marketing.
  • Work with activities towards our community and help it grow.
  • Working cross-functionally with product, marketing, engineering, and other business partners ensure we have the best possible messaging and marketing strategy.
  • Contributing to the overall strategy and decision-making about product direction.

What can make you a great candidate:

  • Likes to get stuff done, and hungry for results.
  • Previous work experience doing growth and marketing at an early company. A bonus if you've been in a Product Marketing Manager role.
  • An ability to frame strong rationales for marketing decisions that persuade peers and managers.

What we look for in people:

  • A self-starter mindset mixed with deep enjoyment of collaboration.
  • A passion for listening and learning from users; at Kitemaker, everyone talks to users.
  • An appreciation for others' feedback to help you improve in your role, the way you work, and how you work together as a team.
  • A good communicator of abstract ideas and concepts.
Apply Now

Community Market Research Internship

Gartner Research

Stamford
Community Management
10/4/2021 11:22 AM

About the role:

Are you motivated by ideas? Are you interested in a career in Market Research? When you join Gartner Research, you’ll be part of a leading-edge team that values expert insights, bold ideas and intellectual courage. This is your chance to directly influence the world’s leading organizations.

What you will do:
  • Assist in conducting world-class research to generate actionable insights for C-Suite executives across the business and their teams, helping them solve key business problems and transform the way their organizations operate
  • Contribute to the development and engagement of our own internal community
  • Develop skills and gain exposure to various market research functions such as research design, data management, insight generation, and data visualization
  • Advance your knowledge in research by learning from market research experts
What you will need:
  • Enrollment in university program as a rising college senior with expected graduation date within 1 year
  • Creativity and curiosity
  • Familiarity with research methods
  • A working knowledge of Excel, PowerPoint
  • Programming skills in Python, R or SPSS preferred
What you will get:
  • Competitive salary, generous paid time off policy, charity match program, and more!
  • Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching
  • Collaborative, team-oriented culture that embraces diversity
  • Professional development and unlimited growth opportunities

#LI-Remote

#EarlyCareers

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s most critical priorities. We’ve grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger—as individuals, as communities and as an organization. That’s why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World’s Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you’ll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at 203-964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:59917

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Apply Now

Community Manager

Industrious

New York
Community Management
9/30/2021 12:13 AM

About The Role
Our Community Managers are the go-to problem solvers, momentum drivers, and experience creators for our members. You’re the connector and the person everyone knows. As the manager of your own location you rely heavily on your business sense to organize all the details and communications to ensure a smooth operation. You can hold your own when speaking with a CEO because anything you don’t know, you’re comfortable asking. Your drive makes you excited to connect with the broader business community. You’re proud to represent Industrious in your local market and actively identify potential members so that you can deliver them an exceptional day at work. Your genuine curiosity makes you successful at our consultative sales approach by uncovering and solving people’s needs. You pull together the most remarkable events and love the hard work it takes behind the scenes to make it happen. You love to help.

Read how one of our Community Managers creates great days for our members here.
Industrious helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a new workplace experience.

We are Industrious.
Extraordinary is no ordinary achievement. We’ll only make this dream happen with a team of considerate collaborators who don’t think inside the box. In fact, we don’t even see one. Come join our team.

In a year you’ll know you’re successful if:
  • You can confidently identify companies' most important needs, enjoy being their tour guide, and deliver impactful solutions to them
  • You know what your community loves and pull together programming that they enjoy and are proud of (they even instagram about it!)
  • You're a leader and empathetic, structured manager for your operations associate and have empowered them to take ownership of the space

You’re a Great Fit For This Role If
  • No member request is too big or too small for you to handle
  • You’re energized by people and work well in a team
  • Your attention to detail is something people comment on
  • You’re resilient. You know growth only comes from embracing challenging and unpredictable days
  • You’re willing to get your hands dirty one minute and think big picture the next

Perks

In addition to our incredible team, there are lots of other fun reasons to work with us.

  • Health care, including vision and dental
  • Learning & development grant
  • 401K plan
  • Generous vacation time
  • Paid parental leave
  • Team outings and annual company-wide offsite

Industrious In The News
  • CBRE Acquires 35% Stake in Flexible Workspace Firm Industrious
  • The Continued Rise of Offices in a Virtual World: Industrious
  • Flex-Office Provider Industrious Expands As Industry Contracts
  • Future of Flex: How Employee Choice Could Change Offices for Good
  • As Other Co-Working Spaces Struggle, Startup Industrious Stokes a Growing Niche

Locations we're hiring at:

  • Industrious West 30th
  • Industrious SoHo West
  • Hana by Industrious at 3 World Trade Center
Apply Now

Senior Community Manager

Slack

Remote
Community Management
9/11/2021 1:10 PM

At Slack, our mission is to make people’s working lives simpler, more pleasant, and more productive – and our users are at the heart of everything we do and build. We’re looking for a Senior Community Manager to join our team and support our most passionate customers and users.

Our community mission is to empower all users to thrive in Slack and turn the champions of our community into force-multipliers who can share their knowledge with others at scale.

In this role, you’ll oversee the management of the community from strategy through execution, working closely with cross-functional teams and business stakeholders to define, develop, and execute community related initiatives.

This brand new role will live in Product Marketing, on our Community team, reporting to the head of Community. It is highly cross-functional, requiring partnership with fellow marketers and colleagues in product, engineering, sales, customer experience and more.

Slack has a positive, diverse, and supportive culture—we look for people who are curious, inventive, and work to be a little better every single day. In our work together we aim to be smart, humble, hardworking and, above all, collaborative. If this sounds like you, why not say hello?

What you will do
  • Moderate, listen and engage regularly with our amazing community members, providing them with any support and resources they need, activating the community around a shared mission
  • Design, configure, and continually optimize the community digital experience
  • Cultivate a sense of trust, care, well-being, inclusiveness, and belonging in the community
  • Develop and implement internal and external community advocate programs to motivate and incentivize top community contributors
  • Develop and maintain a comprehensive set of community guidelines and policies
  • Monitor community health and produce reports on relevant issues and outcomes
  • Represent the voice of our community in cross-departmental communications, sharing trends, pain points, and sentiments
  • Understand how to manage difficult situations within the community with tact and to escalate when appropriate
  • Identify sources of churn in the community and come up with creative ways to reduce churn
  • Meet regularly with internal stakeholders providing community insights, updates and guidance on ways to engage with the community
  • Develop and manage a robust community content strategy ensuring accuracy and relevancy
What you should have
  • 4-7+ years of related community management experience building, managing and scaling online communities
  • Empathy, you understand community feedback and will put yourself in their mindset and make actionable decisions based on it
  • An affinity for Slack the product
  • You have worked with cross-functional teams (Marketing, Product Management, Customer Success) to plan and execute supporting community activities
  • You have worked with one or more community platforms (e.g., Salesforce Experience Cloud, Lithium/Khoros, Jive, Higher Logic/Vanilla, Telligent/Verint, inSided)
  • Excellent teamwork and written/verbal communication skills
  • Strong interpersonal skills, ability to develop relationships and communicate with all levels of the organization and with outside groups
  • You are able to manage deadlines and work collaboratively in a fast-paced, highly dynamic environment; highly organized, with the ability to work with multiple teams in different countries
  • You are comfortable with ambiguity
  • Maturity to prioritize and understand where to introduce new processes without slowing things down
  • ‍A strong generalist, you can seamlessly shift gears between different working styles and regularly learn new processes
  • Passionate about being a community and customer advocate with a willingness to go the extra mile to serve our customers
  • Experience at an enterprise software company is a plus

Slack is a layer of the business technology stack that brings together people, data, and applications – a single place where people can effectively work together, find important information, and access hundreds of thousands of critical applications and services to do their best work. From global Fortune 100 companies to corner markets, businesses and teams of all kinds use Slack to bring the right people together with all the right information. Slack is headquartered in San Francisco, CA and has sixteen offices around the world. For more information on how Slack makes teams better connected, visit slack.com.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack’s values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work.

Come do the best work of your life here at Slack.

Slack is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Slack is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.

Visa sponsorship is not available for candidates living outside the country of this position.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Community Lead

Luma

Remote
Community Management
9/7/2021 5:44 PM

Our users host yoga classes, ballet lessons, trivia nights, book clubs and more. They are incredibly talented community leaders who work hard to create welcoming, safe spaces for their members to grow and learn together.

​As the Community Lead, you will be the first non-technical member of the team and will work on two things:

  1. ​Creating a supportive community for our current Luma hosts
  2. ​Working with prospective hosts and onboarding them to Luma
What does success look like?
  • ​You genuinely care about people. People who meet you remark on how present and warm you are.
  • ​You are resourceful and will do anything it takes to unblock yourself.
  • ​You communicate your thoughts and decisions clearly and proactively, and develop an efficient feedback loop with the product team that allows us to move fast and to the right direction.

​Sounds like you? Reach out to jobs@lu.ma.

Apply Now

Community Manager

OpenSea

Remote
Community Management
8/29/2021 10:38 AM

OpenSea is the first and largest marketplace for non-fungible tokens, or NFTs, which are digital goods endowed with property rights. Applications for NFTs include collectibles, gaming items, domain names, digital art, and many other items backed by a blockchain. NFTs have brand new properties that go beyond traditional digital items: they’re unique, provably scarce, liquid, and usable across multiple applications. At OpenSea, we're excited about building a brand new economy from the ground up based on true digital ownership and proud to be recognized as Y Combinator's #29 ranked top private company.


When hiring candidates, we look for signals that a candidate will thrive in our culture, where we default to trust, embrace feedback, grow rapidly, and love our work. Our team has varied backgrounds from Stanford, UC Berkeley, Georgia Tech, Waterloo, San Jose State University, DePauw University, SUNY schools as well as those who signed record deals with Universal Music Group instead of pursuing a traditional college education. While we have experience at many of the FAANG companies, we've also worked at places like Artsy, Lime, a varying degree of start ups as well as a self-made jewelry business.


At OpenSea, we know it's critical to celebrate and support our differences. Employing a team rich in diverse thoughts, experiences and opinions enables our employees, our product and our community to flourish. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.


OpenSea is looking for an entrepreneurially-minded individual to act as an evangelist, liaison, and onboarding specialist. Ideally, this individual would be a self-starter with experience using decentralized technologies, combined with some experience in customer success and marketing at an early stage software company.


Responsibilities

- Onboard new users and ensure their continued success as NFT traders.

- Provide customer support via Zendesk, Discord, Slack, and Telegram.

- Maintain and promote a vibrant community culture.

- Synthesize insights from community interactions and surface critical issues to the engineering team.

- Audit new collections and projects applying for more visibility on OpenSea.

- Preemptively protect buyers from fakes and responding to reports.

- Keep internal and external informational resources up to date in an environment of rapid iteration.

- Contribute ideas and effort to our brand, content, and community strategies.


Desired Experience

- Ability to provide support for questions that arrive outside of American timezones (Europe, Africa, and Asia)

- Understanding of and passion for decentralized technology.

- Strong work ethic, hustle, communication, writing ability, and business development sensibility.

- Comfort with semi-technical tasks like using an admin panel and running scripts from the command line or willingness to learn how to do them.

- Deep curiosity, relentless resourcefulness, and a growth mindset.

- Perfect comfort with frequent context switching.

- Ability to effectively prioritize tasks in a rapidly shifting landscape.

- Patience for helping out the new and unacquainted!

- (nice to have) Experience leading a community.

- (nice to have) Marketing experience.

- (nice to have) Experience writing HTML.

- (nice to have) Familiarity with WordPress.

- (nice to have) Deep experience using decentralized technologies.

APPLY FOR THIS JOB


Apply Now

Community Manager

RevGenius

Remote
Community Management
8/29/2021 10:46 AM

Community Manager


The Community Manager will serve as a key player of the Community team within RevGenius, ensuring that members have a tremendous experience every time they engage with our community. The RevGenius Community , launched June 2020, is the go-to destination for revenue professionals.


Key Responsibilities


  • Onboarding new members - You’re going to define a vision for making joining our community delightful. You’ll test analog and digital ideas, see what works, and iterate accordingly. You’ll help bring them to their first ‘A ha’ moment!
  • * Community Events - You’ll be organizing all the programming in the community - surveying members and sponsors to figure out the best programming to drive engagement and learning.
  • Driving Engagement - You’ll be a friendly face in our online community, seeding conversation and helping funnel our community member’s natural energy.
  • Investigating and Testing new ways to connect - You’ll be investigating new tools and methods to help our community live up to its ideas, learning from best practices, and testing ideas of your own.
  • Partnering with Product on new ways to drive community engagement - You’ll work closely with our Head of Product on building our priorities based off of what you’re learning as a community manager.
  • Role reports to head of Operations



Requirements:


  • 1+ years of experience implementing and managing engagement, gamification, awards, and member group programs at other communities
  • Passion for engaging, connecting, and moderating
  • An empathetic mindset to deliver a wonderful experience for others
  • Results-driven mentality
  • Excellent written and oral communication
  • Willingness to test, measure and iterate based off of the lean start-up loop
  • Experience community moderating - You’ve run a community and can talk about experiences where you went above and beyond to make community members feel welcome and valued.
  • Experience with moderation tools - You’re a pro at using 3rd party community tools such as Slack, Zoom, and know about interesting future tools (like Hopin, Spatialchat, LunchClub, Donut)
  • Interest in groups and group dynamics - You’re intellectually curious about how to make online education work at quality and scale. You enjoy geeking out on learning science and user psychology with our cross-functional team.


About the Role


  • We are currently seeking a community manager to join in a 6-month contract to hire role, with potential for full-time employment.
  • We would consider part-time contract work on a case-by-case basis.
  • This role is remote


Apply Now

Senior Manager, Platform & Programs

Company Ventures

New York
Community Management
8/17/2021 9:37 AM
About the Role

We are seeking a passionate community builder and strong executor to be a Senior Manager of Platform & Programs. This role will have direct responsibility for the design and execution of the GCT experience, building our community of 250+ talented, diverse and purpose-driven founders and partnering with the Head of Platform and senior leadership to support the Company Ventures portfolio. This is an incredible opportunity to work closely with many of NYC’s best startups to help them achieve their ambitions.

Responsibilities

1. GCT Program (60%): Lead the day-to-day experience and deliver key program touch points for our annual startup residency: 

  • Guide founders through our signature North Star program, from the discovery process for articulating their Vision, Mission and Values to putting these into practice.
  • Manage program communications & touch points including monthly all-hands, bi-monthly investment team check-ins and bi-weekly founder braintrust groups.
  • Assist startups with their hiring, culture building and product development.
  • Plan and execute tactical programming to address founder needs including finding event hosts to deliver highly actionable, timely content. 
  • Collect regular feedback from program participants to drive continuous improvement.

2. CV Founder Community (30%):  Coordinate with Head of Platform to leverage community as the key value driver for our network of 250+ founders across Company Ventures’ portfolio and program alumni: 

  • Spearhead community operations with an eye toward automation and data. 
  • Maintain & evolve existing programs that enable founders to help and support each other including our internal community portal, founder newsletter, and 1:1 matching. 
  • Manage external partnerships and design meaningful engagements with the broader Founder community and/or GCT cohort.
  • End-to-end development of community programming including curation, planning, promotion and execution. 

3. Platform Support (10%): Work in partnership with the investment team to manage portfolio company communications, status and support systems: 

  • Manage and grow Company Ventures’ portfolio resources including curated perks, a best practice compendium, job board and directory of domain experts and other vendors.
  • Support overall content and marketing strategy, specifically overseeing portfolio company press tracking and coverage. 
This Role is Right for You If...
  • You’re passionate about community building and fostering connections both IRL and online
  • You’re interested in startups, purpose-driven entrepreneurship and venture
  • You’re an excellent communicator — at the front of the room, on video, or in writing
  • You’re a self-starter with a strong sense of ownership and drive
  • You’ve got operational chops with a strong creative streak
  • You thrive in a collaborative and fast moving environment
  • You believe candor and open communication leads to growth and productivity
Experience

We’re looking for experienced candidates in one or more of the following roles:

  • Building and scaling startup companies as an operator (operations, product management, business development) 
  • Working at an accelerator or at a venture capital firm
  • Management consulting or innovation strategy
  • Community building or working in a membership-driven organization 
  • Coaching or facilitating workshops for senior business executives
Apply Now

Community Builder

Weekend Fund

Remote
Community Management
6/28/2021 12:42 PM

At Weekend Fund we invest $100k-$250k checks into early-stage startups around the globe across consumer and B2B. We’re seed investors in Pipe, MainStreet, Deel, Dukaan, Mindbloom, Poparazzi, Ready, Superplastic, Blueland, and many other great companies. While early, the fund is in the 100th percentile when compared against hundreds of other funds using AngelList’s performance calculator.

We’re now on our third fund and eager to bring someone on to double down on community building projects.

Responsibilities

Your mission is to build a community that provides real value to Weekend Fund portfolio founders, LPs, and co-investors. This may include:

  • Hosting private discussions with experts in emerging fields
  • Managing Weekend Fund’s social presence on existing and new channels
  • Organizing monthly portfolio founder jam sessions
  • Connecting portfolio founders with experts in our network when requested
  • Supporting us in new experiments
  • Strategizing and executing new projects to improve the engagement across the Weekend Fund community

While you will have opportunities to learn about investing and support us in sourcing great companies, this is not an investment role. This is a part-time position (approximately 10-20 hours per week).

What we’re looking for

We’ll take our time to find the right person who is:

  • Experienced in community building. This doesn’t have to be through a formal company role.
  • Humble and eager to do both fun and not so fun managerial tasks.
  • Intellectually curious and deeply immersed in tech.
  • Incredibly driven and autonomous. You need to be able to come up with your own work.
  • Attentive to detail. It’s a good thing if you obsess over presentation and the “small” things because they matter.
  • A natural relationship builder. You bring positive energy to each interaction.
  • Playful and tasteful. You bring people smiles while being professional.
  • Extremely creative with a history of publishing great content on the internet through a blog, podcast, Twitter account, etc.
  • Optimistic and realistic!

We’re a distributed team and hire globally; however, it’s important for candidates to have significant overlap with Eastern Time working hours. We realize this may be too challenging for some parts of the world.

Apply Now

Head of Community

Unshackled Ventures

Remote
Community Management
5/16/2021 12:18 PM
What you will do

Community & event management

  • Plan and produce Unshackled Ventures online and offline community engagements with portfolio companies, immigrant operators, key stakeholders, and partners.

This will include:

  • Management of our online community platforms, including Slack and Twitter.
  • Collaboration with the investment team to lead our University Fellows and Roundtable Program.
  • Organizing and designing in-person events, virtual events, webinars, and intimate group meet-ups that facilitate connectivity across our founder, venture and LP communities.
  • Constantly gathering feedback from the community and creating strategy on those insights.

Portfolio Support

  • Identify topics that resonate with the founder community for ongoing touch-points and event based themes and ideas.
  • Support the onboarding of Portfolio Companies into our network; leveraging Unshackled founder resources and active approach to supporting our founders.

Non-Core Responsibilities:

Community Operations

  • Support, manage, and optimize Unshackled no-code tech stack and day-to-day community operations, including Unshackled’s website.
  • Design frameworks to measure and report the ROI/outcomes of community engagements with portfolio companies, key stakeholders, and partners.

Content

  • Develop and execute our content strategy.
  • Manage social media accounts (Twitter, Substack, Medium, Instagram, LinkedIn).
  • Develop and execute a holistic strategy to drive awareness, engagement, and retention across our community of aspiring immigrant entrepreneurs.
Who you are (qualifications)
  • At least 2–5 years of work experience in a relationship driven role with community management/building experience, events and content driven work, sales, business operations, customer experience or managing client-focused programs.
  • Passionate about being a community and customer advocate. You are deeply empathetic and understand why community voices are so important.
  • Excellent relationship-building skills; able to build rapport with a wide variety of personalities; you are a people person who brings a community together; high EQ/Low ego.
  • Clear and effective communicator, both oral and written, with the understanding of how to leverage networks; comfortability with public speaking in virtual and in-person formats.
  • Ability to adapt quickly to a fast-paced environment; Comfortable completing complex tasks and projects with minimal guidance and reacting to situations that require a quick turnaround with appropriate urgency.
  • Experience in event planning, familiarity with virtual event production and platform/tools, digital marketing and/or content creation a plus
  • You’re able to zoom-in and zoom-out with ease: you aren’t afraid to get your hands dirty, but can easily push the team to think about “big picture” strategy.
  • Experienced in launching, leading, and scaling programs in a fast-paced environment.
  • You’re hungry to learn and grow in a fast-paced environment, and want to work in a fund where you can really make a difference.
How We Work (our culture)
  • Curious — Our team has an experimental mindset, an important principle when building something new.
  • Bias towards action — You have that entrepreneurial tenacity with strong execution chops. Each person on the team should feel empowered to take measured risks with strong judgement.
  • Empathetic — It is tough being a founder and an immigrant. It’s important each person on the team can empathize with our community.

Location: Remote or San Francisco, CA

Apply Now

Community Director

Sora Schools

Remote
Community Management
5/16/2021 12:41 PM

Sora Schools is looking for a Community Director with experience managing a growing online student experience. This role will involve leading all orientation and onboarding efforts for students and parents, fostering deeper student and parent engagement with the school, and modeling the future of community-based events at Sora. As the first hire in this function, you will also help shape the future of our student body and ultimately Sora.

This is a rare opportunity to join a young, growing team of an innovative virtual high school at a critical stage in the organization's growth. Beyond that, we have a unique product offering that amazes the prospective families we speak to around the world. Parents and students at Sora LOVE our school. Our team is composed of hard-working individuals with a culture of transparency, efficiency, and collaboration.


About Your Role
  • Design incoming parent & student experience, complete with personalized onboarding materials, orientation, and initial connections with the community
  • This also includes developing orientation curriculum to support transition
  • Develop new and existing ways of engaging parents
  • The goal is to clearly define a parent's role in a students journey at Sora
  • Advise and grow current and future student leadership opportunities (i.e. House leadership)
  • Develop a sustainable model to support community growth and new cohorts
  • Manage community events calendar and curate new event types (i.e. mentor lightning talks and student presentations)
Who You Are
  • You have a deep understanding of Discord (or similar) communities & surrounding culture
  • You have at least 3 years of virtual community development or virtual student life experience
  • You are creative and have experience working with/developing for gen-z audiences
  • You are comfortable working with set KPI’s and consistent reporting
  • You are comfortable in a fast-paced, dynamic, small team environment where you'll be setting high level strategy while also doing hands-on implementation, wearing many hats
  • You are passionate about innovative education
Bonus Points!
  • Have experience working in the education or edtech industries
Apply Now

Developer Advocate

Akita

Remote
Developer Relations
12/22/2021 3:42 PM

Akita is looking for our first developer advocate to take the lead on realizing this vision. We're looking for someone passionate about communicating with our developer community to understand their needs and where Akita can be most valuable.

What is Akita?What part of my system is falling down? Why is my endpoint slow? What services am I calling?

Today, answering these questions requires developers to dig into logs, metrics, and traces—and this scavenger hunt is only if you're lucky enough to have observability installed! At Akita, we're building the first API-centric observability platform to make observability accessible for all developers.

Two of the coolest parts of Akita's approach are 1) the ability to observe system behavior simply by dropping in and watching API traffic and 2) the ability to automatically model service-wide API behaviors across services. You can read about our approach to developer experience in this blog post.

Akita was founded by Jean Yang, previously a CMU professor with over ten years of experience in programming systems research and over two years of experience with Taylor Swift memes on Twitter.

Akita is backed by two of the top VC firms, as well as a major NBA player and some other incredible angel investors. 🏀😇

What will you do at Akita?
  • You'll be Akita's User Zero. Developer experience is incredibly important to us at Akita—and the most important part of that is understanding what our users want. We want you to be the our first user, testing out—and even getting involved in prototyping—new features so we can be well-positioned to show users how to use the product, as well as anticipate user needs and pitfalls.
  • You'll represent Akita user goals to the rest of the team. Listening to our users is the #1 way we drive product decisions at Akita and you'll play an important role in that. You'll be in our Slack and on user calls, understanding our users' end-to-end workflows and how Akita helps them with their pain points. You'll communicate your findings in the form of notes, videos, and feature suggestions to the rest of the team.
  • You'll close the gap between the Akita product and user goals. For many users, there will be a gap between what currently exists in terms of the product and docs and a seamless user experience. You'll work with the rest of the team in making the docs a welcoming and helpful destination for users to understand the product and how they can reach their goals. You'll also work with the rest of the team on prototyping dashboards and integrations that make the Akita product easier to use.
  • You'll build awareness about Akita. We're just at the beginning of the developer world understanding how Akita can help them understand their systems! You'll work with the rest of the team and our users to Tweet, write blog posts, and make videos and livestreams about the problems we're solving at Akita and how Akita helps.
  • You'll grow our user community. As the person on the ground in our user community understanding who they are and what they want, you'll also be the best-positioned team member to grow that community. You'll build our playbook for turning users into engaged members of our community.
About you
  • You're a builder. You have substantial experience building from the ground up, whether it's apps or products. You're passionate your craft and want to be on a team where people feel the same. We do not require that you've worked as a developer advocate before or that you have a college degree.
  • You've got some devops scars. You have 5+ years either working directly with observability or monitoring tools, or working with teams who have. You understand where our users are coming from and can speak their language.
  • Developer experience is important to you. You've worked in roles that require building user empathy for developer-facing products. You have experience doing user interviews and are excited about doing more of them. You have strong attention to detail and are obsessive about understanding user goals.
  • You're comfortable sharing drafts, getting feedback, and iterating. You have experience working closely with others and changing course based on feedback. You find this way of working fun.
  • You’re scrappy. You know what it takes to ship a high-quality product (or blog post!), but you’re also happy taking judicious shortcuts to get feedback faster. Ideally, you'll have worked on a small, fast-moving team and scaled with it.
Apply Now

Developer Advocate

Roboflow

Remote
Developer Relations
12/22/2021 6:18 PM

Overview Roboflow now has over 60,000 users and we’re looking for someone to help nurture them and amplify their stories. We’re looking for someone who loves interacting with users, is excited to dive into the existing community head first, and has ideas to engage the community with new ideas going forward.

Previous experience building community at a developer tooling company is a huge plus. Technical skills are not required but would be valuable in helping to get in the headspace of our audience.

What You’ll Do This role is part content marketing, part evangelist, part social media, and part business development. Your long-term objectives will be helping us get computer vision on the radar of every developer, and ensuring that whenever people think “computer vision”, they think “Roboflow”.

We have a solid foundation to build on. There are already over 60,000 users of our platform that we can use to seed the community. And with our launch of Roboflow Universe, a community space where users can share datasets and pre-trained models with each other, we now have thousands of publicly accessible user projects we can use to grow our audience even further.

You will work in conjunction with a full-stack engineer on building Roboflow Universe into the preeminent community for computer vision APIs and datasets.

Requirements of this role include:

  • Excellent verbal and written communication skills
  • Enthusiasm for machine learning and increasing accessibility to transformative technology
  • Experience in a customer-facing role (broadly): marketing, customer service, or similar
  • A passion for developing relationships and helping others succeed
  • The curiosity to learn whatever skills may become necessary (for example, the basics of computer vision)

Responsibilities To give you an idea of what it will be like to work here, here are a few projects you will be in charge of:

  • Roboflow Universe editorial (selecting projects to feature, interfacing with users, curating READMEs, categorizing projects etc) on https://universe.roboflow.com
  • Ideating and running contestsCommunity spotlight blog posts like these https://blog.roboflow.com/using-computer-vision-microbiology/
  • Writing customer case studies like these https://blog.roboflow.com/computer-vision-people-counting-atos/
  • Moderating a forum or subreddit
  • Crafting our weekly newsletter
  • Propagating content to social media
  • Launching the Roboflow user support forumIdentifying and interfacing with influencers
  • Empowering community members with things like swag
  • You may also have or quickly develop ideas for amplifying and expanding our community even more -- and we can’t wait to support those as well.
Apply Now

Head of Developer Relations

Rarible DAO

Remote
Developer Relations
9/2/2021 3:18 PM

Rarible DAO is a decentralized organization governed by $RARI tokenholders. The organization is focused on growing the ecosystem of projects and creators in the broader Rarible Ecosystem, which includes rarible.com (NFT marketplace with $40 million trading volume in April 2021) and many other projects building on Rarible Protocol.

Decentralized Autonomous Organizations (DAOs for short) are the next generation crypto-native entities that in many ways are considered the future of work and governance.  

Join our decentralized, motivated and fully remote team building the NFT ecosystem of the future.

Head of Developer Relations

Rarible recently launched the Rarible Protocol, and we are in the early phases of growing out an ecosystem of projects building on top of it. This is an exciting position at the intersection of our developer community and  cutting edge NFT projects.

Responsibilities
  • Develop and execute the strategy to increase the number of developers who regularly interact with and build on RARI Protocol
  • Work with marketing teams to develop content marketing, from blog posts, web copy, email marketing and newsletters
  • Manage the developer journey from website to documentation to tools
  • Create inspiring product demos, tutorials, and other videos to use for events and web marketing
  • Lead the execution of Rarible protocol hackathons and manage participation in third party hackathons
  • Manage and grow developer communication channels such as Discord, Telegram, Discourse, Stackoverflow, etc.
  • Moderate discussions on the RARI Protocol developer forums, ensuring that topics are on point and that questions are responded to well and in a timely fashion (either personally or through the community participants)
  • Capture, analyze, and share relevant developer insights with the product and engineering teams
  • Collaborate with product teams to launch new services, features, and enhancements effectively through the developer community
  • Look to grow and discover new ways to better serve the Rarible protocol technical community
  • Handle technical question and act as liaison with the Rarible protocol teams
Requirements
  • Great communication skills
  • Technical writings: Protocol docs, Guides
  • Developers support
  • Representing Rarible at community events and hackathons
  • Solidity development experience is a big advantage
What Rarible DAO offers

📍 Working for a rapidly expanding global distributed network / protocol

📍 Complete immersion into DAOs and the future of work

📍 Extreme flexibility (hours, location, etc)

📍 Great compensation packages and vacation

Apply Now

Developer Advocate

Basis Theory

Remote
Developer Relations
6/13/2021 11:31 AM

Basis Theory provides unbounded encryption and tokenization infrastructure. That means the most flexible, performant and distributed approach to providing these services for the entire internet, working with developers and organizations anywhere in the world. Our vision is to use a mathematical approach to data security to create bliss.

Our Developer Advocate will play a critical role in driving developer strategy including all things community and ecosystem. As the trusted partner of our product and engineering teams, you will be tasked with building relationships and coordinating all feedback/communication between them and our developers with respect to implementations and overall platform development.

Basis Theory is backed by world-class institutional investors as well as a group of highly strategic (and accessible) angels and operators. We are intentionally distributed, with an acute focus on diversity, and smile before every meeting.

Responsibilities
  • Build demos, SDKs and sample implementations to help successfully onboard early customers onto the platform
  • Work alongside and in the product and engineering teams to maintain all developer documentation
  • Work with the teams to produce the technical tools, tutorials and other educational materials necessary to create an amazing developer experience
  • Represent Basis Theory as the technical voice through blog posts and at events where applicable.
  • Work alongside clients implementing Basis Theory APIs via email and slack to ensure seamless integrations
  • Partner in the development of an API roadmap to meet the needs of developers globally
Key Experience
  • 2+ years in evangelism, education or other public-facing technical roles.
  • Experience working with API technologies and a desire to work with security focused solutions.
  • A strong track record of speaking, presenting and teaching highly technical topics.
  • A clear passion for both creating software and engaging in live communities.
Apply Now

Social Media & Community

Filta

Remote
Social Media
12/22/2021 2:55 PM
The Role:

We need someone to build our social media efforts from the ground up and run them how you see fit. You'll have a ton of leeway to build community, engage with people, build systems, and define voice.

The company:

Filta is the face filter NFT marketplace. We partner with creators to release limited edition face filters for their fans to use on social media. You'll get to work with amazing people pushing the boundaries of what is possible in AR/VR/Web3 and enable some of the best artists in the world to create gorgeous work. We're backed by YCombinator and (a bunch of awesome unannounced investors that I can tell you about in person). The best part: we're one of the rare companies that has extreme growth potential where the product is also a ton of fun — so why not join the journey?

Responsibilities:

-Brainstorming and executing on strategic initiatives to grow the community (on the artist AND user side) from tens to millions
-Brainstorm product ideas that give back to our most active members
-Creating text/image/video content
-Build a deep sense of connection between Filta and the community
-Posting across all social channels on a regular basis
-Supporting partner artists in promoting their latest drops
-Monitoring all social channels and engaging with people on a daily basis
-Setting up and managing Sprout/Hootsuite/whatever to crosspost across all social channels (Twitter, Insta, TikTok, maybe even a YT channel at some point)
-Managing our Discord server

Required Skills:

-You're a degen that has a natural interest and knowledge of the crypto space
-You're deep on the influencer/celebrity side and can talk about the latest TikTok trends/weird streamer drama/etc.
-Expert in social media management, publishing, engagement, and analytics tools
-Strong aesthetic

Apply Now

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