Vanilla Forums

Expert advice on managing online communities

More than ever, your customers want a voice within a community of others who all share a common interest and purpose. With so many sites competing for attention, a successful community must be engaging and reward member participation. Vanilla provides a modern customer community platform to organizations who want to improve customer service, increase advocacy, and strengthen brand loyalty. Founded in 2009, Vanilla started as an open source project. Today, Vanilla's software-as-a-service (cloud) offering helps hundreds of top brands provide a great community experience to millions of people .